Documents Coordinator

At Holman we exist to provide rewarding careers and better lives for employees and their families. We hire train empower and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better we have to do better and to do better we must know better. Thats why we are listening open to learning new things about ourselves and each other. We will never stop striving for improved diversity equity and inclusion because we are successful together when we feel trusted and supported. Its The Holman Way.

At Holman your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family Holman is proud to offer you the benefits you deserve; including protection against illness disability loss of work or preparation for retirement. Below is a brief overview of these programs (programs may vary by country or worker type):

• Health Insurance

• Dental Insurance

• Life and Disability Insurance

• Flexible Spending and Health Savings Accounts

• Employee Assistance Program

• Retirement Plan

• Paid Time Off

• Tuition Reimbursement

Here at Holman we exist to provide rewarding careers and better lives for employees and their families. We hire train empower and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better we have to do better and to do better we must know better. That is why we are listening; open to learning new things about each other and ourselves. We will never stop striving for improved diversity equity and inclusion because we are successful together when we feel trusted and supported. It is The Holman Way!

We have an exciting opportunity that has arisen foran Documents Coordinator to join our growing Team here at Holman UK. This role will be based out of our HQ in Chippenham with the opportunity for hybrid working.

This is a temporary opportunity expected to be for 12 months and we are looking to pay 26000.00.

KEY RESPONSIBILITIES:

• To chase Garage network for missing compliance documents via phone and email
• To check documents received to ensure completion to the correct standard (e.g. right dates signed all elements actioned)
• To check required on line systems for variety of document types
• To provide administrative support to upload documents into our online portal to enable customer access
• To manage inbox queries from customers regarding missing documents
• To produce periodical reports concerning document arrival.
• Perform all other duties and special projects as assigned.

EXPERIENCE/QUALIFICATIONS REQUIRED:

• A good level of education with sound administrative skills and good written communication with good levels of accuracy and attention to detail
• Must be adept in the use of a PC internet and email and able to grasp new software applications easily and quickly. Able to use Microsoft Word Excel and Outlook to an intermediate level
• Experience of working within a customer service related role is essential
• Experience of working within a pressurised environment with the ability to remain calm and professional but be firm in difficult situations
• Experience in the motor industry is desirable but not essential
• Ability to prioritise and manage own workload and proven experience of working to tight deadlines and strict KPIs
• A positive confident and approachable communication style with the ability to adapt to accommodate customers colleagues suppliers and other contacts
• Excellent questioning and listening skills with an ability to assimilate accurate information
• Consistently professional telephone manner when dealing with internal and external calls

The ideal candidate will have a flexible and proactive approach to work be committed to delivering an exceptional customer experience and be comfortable dealing with conflicting priorities.

Whats in it for you

• 26 days of holiday 8 bank holidays) to relax and recharge.
• A Group Personal Pension Plan to help you plan for the future.
• Free parking and a Health Cash Planbecause we care about your wellbeing.
• A bonus schemebecause we believe in sharing success.
• Free Breakdown Cover for those just in case moments (eligible employees service related)
• Career development support to help you growwhether its additional training or more responsibilities Long Service Awards

If this sounds like the role for you then we look forward to welcoming your application!

If you are a current Holman employee and wish to apply for this role please notify your current line manager of your application

The needtoknow parts:

• You must have the right to remain and work in the UK.

• You must tell us about any previous convictions or cautions including any deemed as spent. These will not necessarily exclude you from employment but they must be declared at the point of application.
• Please also be aware we do not provide visa sponsorship for any of our positions advertised.

We want to positively encourage differences within Holman UK and believe it is critical to our success as a company. Holman UK is proud to be an equal opportunity workplace that seeks to recruit develop and retain the most talented people from a variety of backgrounds perspectives and skills.

We therefore encourage applications from all genders races religions ages and sexual orientations as well as parents people living with disabilities and any other groups that could bring diverse perspectives to our business.

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Holman is a global automotive leader that serves both commercial and consumer clientsThe Holman Wayby always doing the right thing for our people our customers and the community since 1924. The Holman story began nearly a century ago as a single Ford dealership in New Jersey. Today Holman headquartered in Mount Laurel New Jersey is one of the largest familyowned automotive service organizations in North America with more than 6500 employees across North America the UK and Germany.

Holman delivers a unique range of automotivecentric services including industryleading fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Guided by its deeply rooted core values and principles Holman is continuouslyDriving Whats Right.

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.