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CapB is a global leader on IT Solutions and Managed Services. Our R&D is focused on providing cutting edge products and solutions across Digital Transformations from Cloud AI/ML IOT Blockchain to MDM/PIM Supply chain ERP CRM HRMS and Integration solutions. For our growing needs we need consultants who can work with us on salaried or contract basis. We provide industry standard benefits and an environment for LEARNING & Growth.
For one of our ongoing projects we are looking for a VUI Designer. The position is based out of New York but can be done remote as of now.
Produce call flows prototypes and conversational user interface specifications
Selfdriven in conducting voice UX research and testing efforts speech tuning when necessary
Analyze real usage data and provide educated voice experience optimization advice.
Have a command of the conversational/omni channel interaction design
Qualifications:
5 years of professional experience in voice/VUI Design
Bachelors Degree or equivalent professional experience
A working understanding of speech and language technologies
Expertise in modeling state driven architecture
Expertise in voice and DTMF grammars and Tuning.
Experience with AVAYA Nuance systems and their integration
Experience with cloud technologies like Amazon Connect/Polly experience is a plus
Full Time