Senior CICS Mainframe Systems Programmer

At Ensono our Purpose is to be a relentless ally disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with crossplatform certifications Ensono empowers our clients to keep up with continuous change and embrace innovation.

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. Honesty reliability curiosity collaboration and passion are the key to achieving our purpose.

About the role and what youll be doing:

Provide premium software support and services to Ensono mainframe clients as they relate to CICS. This position will be onsite and dedicated to one client in Raleigh North Carolina.

Key Areas of Focus for this Role

• Fulfill customer service orders (CSOs) for mainframe z/OS customers in a timely manner as they pertain to CICS TS and related OEM software products.
• Provide primary support for reported problems related to CICS TS and related OEM software products.
• Provide support on 24 x 7 x 365 basis and in multiple time zones.
• Follow procedures for installing OEM software products efficiently and according to best practices and Ensono standards (for productivity/scalability purposes).
• Work with members of other functional towers in preparing customer partitions for regular (approximately once per year) operating system upgrade process via a checklist of proactive actions.
• Provide key support for customer migration services (new customer transitions) as they pertain to CICS TS and related OEM software products.
• Assist the assigned project manager in the migration of newly acquired customers such that all technical hurdles are addressed in a timely manner and do not impede the expected progress of the transition nor the targeted migration date.
• In joint cooperation with the Disaster Recovery Services successfully execute tasks associated with any given customers disaster recovery plans.
• Adhere to a schedule that efficiently manages resources and allows timely implementations.
• Follow ITSM change control procedures:
  • Implementing vendor product specific corrections (fixes) and
  • Upgrading maintaining enhancing or providing new options to applicable z/OS products within any given customer partition.

What the Ideal Candidate Brings to this Role

Required Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity it is important that you meet all Required Qualifications. Candidates that may meet some but not all Other Qualifications are still encouraged to apply.

Required Qualifications

• Bachelors degree required and/or equivalent work experience.
• 10 years experience on the zSeries (mainframe) platform including hands on technical experience (installation and maintenance of products) related to CICS TS and OEM product support.
• Thorough working knowledge of the capabilities and use of CICS TS and installation and tailoring of CICS TS and as well as CICS TS related OEM products.
• Thorough working knowledge and experience with the use of IBMs SMP/E.
• Strong analytical skills and understanding of CICS TS concepts configuration and tailoring.
• Thorough working knowledge of products used to monitor performance of CICS TS regions.
• Must be able to travel/work in Raleigh NC.

Other Qualifications

• Selfmotivated and able to work independently.
• Must be able to multitask and work under short deadlines and in high pressure situations.
• Excellent communication skills (written verbal and presentations)
• Ability to work as part of a team as well as independently.

Why Ensono

Ensono is a place we unleash Associates to Do Great Things for our clients and for your career. This could mean achieving a professional goal collaborating with your team on an innovative idea learning a new skill reaching a wellness milestone or engaging in your community through volunteer programs. Whatever it means to you we want Ensono to be the place where you can do great things.

• We value flexibility and worklife balance. Positions that are not required to be onsite to support a client may offer the ability to work remotely or hybrid at an Ensono office location.
• Unlimited Paid Day Off (PDO) Plan
• Two robust health plan options through Blue Cross Blue Shield
• 401(k) with a generous company match
• Eligibility for dental vision short and longterm disability life and AD&D coverage and flexible spending accounts
• Depending on location ability to take advantage of fitness centers
• Wellness program
• Flexible work schedule

Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or other legally protected basis in accordance with applicable law.

Pay transparency nondiscrimination statement/posting OFCCPs pay transparency policy can be found on OFCCPs website.

If you need accommodation at any point during the application or interview process please let your recruiter know or email .