Branch Manager - Montreal East Future Opportunities
Branch Manager - Montreal East Future Opportunities
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Job Description
Work Location:
Mascouche Quebec CanadaHours:
37.5Line of Business:
Personal & Commercial BankingPay Details:
91 200 $ / $$ / $136800 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience jobrelated knowledge geographic location and other specific business and organizational needs.
As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
*** Branch Manager Montreal East (Future Opportunities) ***
Department Overview:
At TD Canada Trust we are the frontline of TD Bank. We strive to build deep and longlasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services products and solutions to existing or prospective TD customers. At the branch we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner while ensuring a positive customer experience.
Join TD Canada Trust and Think like a customer Act like an Owner Innovate with purpose and Execute with Speed and Impact.
Job Description:
Do you thrive in leading a mediumsized team to initiate great customer conversations and create a pleasant and positive customer experience Can you provide your mentorship subject matter expertise and support in achieving business results while adhering to internal policies practices and processes As Branch Manager strive for excellence and execute with speed raising the bar around you.
A typical day at work might look like:
Mentor the team on advicegiving strategies on banking solutions to improve the overall customer experience and financial confidence
Promote TDs image and goodwill within the community by participating in community events
Enhance customer experience by understanding their financial needs and providing appropriate solutions
Act as the highest point of escalation for the branch to ensure customer issues are handled in the best course of action and participate in the resolution of reported matters when required
Oversee complex branch administrative duties for mutual funds real estate secured credit and other compliancerelated issues
Ensure overall employee scheduling is optimal
Develop and implement business development strategies within the budget and communicate results to the team to meet business objectives
Ensure accuracy of all customer transactions as per TDs policies to achieve operational excellence
Mentor the team on offering One TD solutions and building lasting relationships with customers
Liaise with Wealth and Business Banking to stay updated with processes emerging issues and industry regulations
Cultivate a positive and customerfocused work environment that builds productivity innovation operational improvement and professionalism
Job Requirements:
Undergraduate degree and/or over 5 years of relevant experience
Completion of Branch Compliance Officer (BCO) and IFIC or CSC Course
A strategic thinker with extensive knowledge of advanced investing and credit processes policies programs and systems to provide tactical direction to senior leadership
Proficiency in software tools including MS Office and internet application
Strong communication skills to liaise with customers employees and cross functional teams
A thorough and accurate decision maker who can exercise discretion and judgement skills when working with confidential information
A dedicated and committed leader who can make an impact on the team and positively influence them and achieve results with effective negotiation problemsolving and communication skills
#LIRetail#INRetail
Who We Are:
TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.
TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental wellbeing goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and wellbeing benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more
Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.
Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.
Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc. to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
*Remarque: tant donn que cet affichage concerne de futurs postes vacants et quil servira pourvoir de nombreux postes aux exigences comparables lavenir nous invitons les candidats bilingues et francophones poser leur candidature. Lorsquun poste sera pourvoir une valuation des besoins en matire de langue sera effectue pour dterminer si la connaissance dune autre langue que le franais est exige.Required Experience:
Manager
Employment Type
Full-Time
