WE ARE
We are a team of digital practitioners with roots stretching back to the earliest days of online commerce who dedicate themselves to serving our client companies.
We ve seen the advancements firsthand over the last 25 years and believe our experiences allow us to innovate. Utilizing cuttingedge technology and providing bespoke innovative services we believe we can help you stay ahead of the curve.
We take a holistic view of digital strategy. Our approach to transformation is based on conscious Intent to delight customers through continuous Insight and creative Innovation with an enduring culture of problemsolving.
We bring every element together to create innovative highperforming commerce experiences for enterprise B2C B2B D2C and Marketplace brands across industries. From mapping out business and functional requirements to developing the infrastructure to optimize traditionally fragmented processes we help you create integrated futureproofed commerce solutions.
WHAT YOU LL BE DOING
- Employee Relations
- Serve as a point of contact for employee concerns resolving conflicts effectively and professionally.
- Improve office attendance and work hours
- Contribute to improving employee productivity through various measures
- Regular employee communication through newsletters HR updates etc.
- Foster a positive workplace culture by implementing engagement initiatives.
- Conduct regular surveys to assess employee satisfaction and suggest improvements.
- Policy Development & Compliance
- Develop update and enforce HR policies and procedures.
- Ensure compliance with local labor laws and regulations.
- Monitor and maintain accurate employee records.
- Performance Management
- Creating effective Performance Management systems that align with the organisations s goals and employee needs.
- Facilitating continuous feedback to employees and helping them to develop and improve.
- Working closely with the managers on how to set performance indicators conduct reviews and explain ratings to their teams.
- Recommending compensation and benefits programs based on industry benchmarks
- Providing guidance to both the manager and employee during the PIP
- Compensation & Benefits
- Design implement and manage employee benefits programs including health wellness retirement and other benefit offerings.
- Conduct regular market benchmarking and analysis to ensure competitiveness of benefits programs and make recommendations for improvements to benefit offerings based on employee needs and market trends.
- Collaborate with external vendors and partners to optimize benefits administration and communication.
- Annual salary review processes and performancerelated programs
- Develop and implement communication strategies to educate employees about total rewards programs.
- HR Metrics & Reporting
- Analyze HR data to track trends and develop actionable strategies.
- Training & Development
- Identify training needs and coordinate professional development programs.
- Promote career advancement through mentorship and succession planning.
- Ensure smooth onboarding of new hires facilitating orientation and training programs.
WHAT WE NEED IN YOU
- Bachelor s degree in Human Resources Business Administration or related field (Master s preferred).
- Proven experience 7 years) as an HR Manager or similar role.
- Comprehensive knowledge of labor laws and HR best practices.
- Strong leadership interpersonal and conflictresolution skills.
- Excellent organizational and multitasking abilities.
- Experience in working in a startup environment
- Proficiency in HR software and Microsoft Office Suite.
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