Dynamics 365 CE Pre-sales Architect

Join Hitachi Solutions dynamic PreSales team and become a key player in delivering innovative business solutions. We are looking for an experienced Dynamics 365 CRM (Customer Engagement) PreSales Architect. This is an exciting opportunity to contribute to our growth and make a meaningful impact on our customers.

Key Responsibilities

PreSales Leadership

• Work alongside the Commercial Lead to qualify opportunities and define the engagement approach.

• Lead presales technical/functional support activities for prospective and existing customers ensuring alignment with business objectives.

• Own and drive all aspects of the presales process collaborating with teams across Hitachi Solutions.

• Develop solution visions for complex enterpriselevel sales opportunities.

Microsoft Expertise

• Provide specialist knowledge and advice on applying Microsoft Dynamics 365 Customer Engagement (CRM) to various business contexts.

• Deliver compelling presentations and demonstrations of Dynamics 365 Sales Customer Service Marketing Field Service and Power Platform capabilities tailored to customer needs.

• Act as a Microsoft Evangelist helping customers and internal teams understand the value of Microsoft technology in solving business challenges.

Customer Engagements

• Build strong trustbased relationships with customers instilling confidence in our solutions.

• Work closely with customers to understand their strategic objectives key challenges and program requirements.

• Develop and articulate solution visions leveraging Dynamics 365 CE Power Platform AIdriven insights and industry accelerators.

• Align solutions with Hitachi Solutions best practices including UserCentered Design (UCD) and Change Adoption strategies.

Knowledge Transfer and Collaboration

• Partner with internal teams to develop solution visions that align with customer objectives and are commercially viable.

• Identify and document customer success stories to demonstrate our expertise to future clients.

• Ensure seamless knowledge transfer from presales to consulting/delivery teams.

• Support Sales and Marketing by contributing to sales strategies gotomarket initiatives and marketing content.

Proposal and Presentation

• Develop highquality bids and proposals for prospective customers.

• Deliver compelling customer presentations that clearly communicate our solution vision and expertise.

• Support the development of marketing collateral and assist in marketing campaigns.

Qualifications :

• Deep functional knowledge of Microsoft Dynamics 365 Customer Engagement (CRM) solutions & integrations.

• Experience in PreSales Solution Architecture or Consultancy with a focus on Dynamics 365 CE.

• Strong ability to craft effective and innovative solutions to complex business problems.

• Proven experience in preparing and delivering proposals responses and presentations.

• Demonstrable Programmelevel Solution Architect experience.

• Expertise in Solution and Integration Design including Power Platform components (Power Apps Power Automate Power BI).

• Relevant Microsoft certifications (e.g. MB210 MB220 MB230 MB240 PL200 PL400 are highly desirable.

• Ability to multitask prioritise and manage multiple engagements effectively.

• Excellent interpersonal documentation and communication skills.

• Strong attention to detail and commitment to delivering highquality work.

Additional Information :

In applying for a role with Hitachi Solutions Europe Limited and/or its affiliates (Hitachi) you consent to Hitachi collecting and storing your personal information (including your name job title and email address) in relation to this role and any others that may be suitable in the future.  For more information please refer to our Privacy Policy located at  of scams

Our recruiting team may communicate with candidates via our @hitachisolutions domain email address and/or via our SmartRecruiters (Applicant Tracking System) domain email address regarding your application and interview requests.  

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