Program Assistant
Program Assistant
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Apply now to join FAU on its race to excellence.
For more information on everything FAU has to offer please visit
Note: Current FAU employees must apply as an internal applicant by logging into their existing Workday employee account.
Position Summary:
Florida Atlantic University is seeking a Program Assistant. Boca Raton FL.
The Front Office Program Assistant reports directly to the Front Office Coordinator and is responsible for executing tasks to facilitate the smooth flow of patients through the clinic from point of inquiry through to checkout in a HIPAA compliant professional and welcoming manner.
Summary of responsibilities:
Scheduling
- Schedule appointments appropriately based on the following factors: patient availability; urgency of symptoms; clinic priorities; and the availability of medical and dental staff. Develop a thorough understanding of where and how information is stored in multiple Electronic Health Records systems to identify whether a patient is eligible for services. Apply a working knowledge of insurance plans accepted by SHS to verify patients medical and/or dental insurance status and obtain plan details to ensure that patients are billed correctly. Consider the type of visit being scheduled to direct patients on next steps such as completing appropriate intake forms and how to navigate the patient portal.
Checkin and Checkout
- Verify that appropriate intake forms have been completed and that appropriate identification and insurance documents are on file. Assess whether late arrivals can be accommodated. For walkin patients use professional judgement to decide whether to schedule a triage schedule an appointment or consult the nursing team for further advice. At checkout schedule followup appointments as necessary.
Task Monitoring
- Monitor assigned tasks in multiple Electronic Health Records Systems.
Immunization Compliance
- Answer questions from prospective students on immunization compliance requirements and report any common barriers faced by students to the Front Office Coordinator.
Patient Document Management
- Review all faxes received through electronic inboxes in multiple Electronic Health Record Systems and assign appropriately. Interpret outofhours nurse reports received via fax and assess whether the chief complaint is clinical or administrative in order to assign to the correct team. Review radiology reports received via fax and attach to the original radiology order to ensure timely and accurate communication of results. Scan and index any paperbased patient documents as well as electronic documents sourced from outside the Electronic Health Records Systems ecosystems.
- Other job related duties as assigned.
FAU Benefits and Perks
If Benefits & Perks are important to you then FAU is the place to be! Working at FAU has its perks! In addition to helping drive change and having a positive impact by supporting our students staff and faculty FAU offers:
Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family) Dental Vision Life Insurance Flexible Spending plans Employee Assistance Program (EAP) and much more.
State retirement options including taxdeferred annuities and Roth 403(b) plans.
State employees Public Service Loan Forgiveness (PSLF) program https://studentaid/manageloans/forgivenesscancellation/publicservice
Flexible work arrangement plans Leave Pool Program
Paid time off (eligible employees) including vacation and sick leave 1 personal day 9 paid holidays and paid winter break (at Presidents discretion).
For details on FAUs amazing offers visit us at Living in Palm Beach County
The goal is to provide local employers and new employees in the area a comprehensive guide with places to live. View it here: Qualifications:
A high school diploma and five years of appropriate experience required. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.Salary:
$18.78 per hour.College or Department:
Division of Student Affairs: Student Health ServicesLocation:
Boca RatonWork Days and Hours:
Monday Friday 8am 5pm. Some nights and weekends as required.This position is an inperson role on the Boca Raton Campus with travel to Jupiter and Davie campus as needed.
Application Deadline:
Special Instructions to Applicant:
APPLICATION DOCUMENTS REQUIRED:Resume
OFFICIAL SEALED TRANSCRIPTS REQUIRED:
Final candidate will be required to have official sealed transcripts and original NACES evaluation if applicable sent from their educational institution to Human Resources prior to the start of employment.
PREEMPLOYMENT SCREENINGS REQUIRED:
Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II) motor vehicle check credit check reference checks alcohol and drug screening check.
REQUEST FOR ACCOMMODATIONS:
Individuals with disabilities requiring accommodations may contact Human Resources at. For inquiries concerning employees job applicants or other available accommodations please call the Office of Civil Rights and Title IX at.
Employment Type
Full-Time
Key Skills
Similar Jobs
Dr. Job is an online platform that connects employers with skilled job seekers, facilitating the search for job opportunities and top talent. Established in 2015. Dr. Job Pro has emerged as the world premier job portal, attracting thousands of job seekers every day from all over the world.
Follow Dr.Job
Dr Job FZ LLC. 2025 © All Rights Reserved