Senior Economist Customer Behavior Analytics
Senior Economist Customer Behavior Analytics
Posted on :
15-03-2025
Employer Active
1 Vacancy
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Job Description
Join Amazons Customer Behavior Analytics team to revolutionize how millions of customers interact with our platform. This role sits at the intersection of Gen AI and behavioral science consumer psychology and digital engagement patterns where youll be the thought leader on customer journey analytics how Amazon customers navigate from initial interaction to final decisionmaking. Youll leverage advanced analytical techniques and behavioral modeling to optimize how Amazon personalizes experiences whether customers are browsing comparing options or engaging with our services. As a senior leader within the team youll help guide a talented group of behavioral analysts and data scientists while influencing strategic decisions and advancing the frontier of applied customer behavior science. A key focus area includes working closely with teams building Amazons nextgeneration personalization systems helping shape the future of individualized customer experiences.
Key job responsibilities
The role requires deep expertise in behavioral analytics predictive modeling and customer segmentation to tackle fundamental questions about customer decisionmaking and engagement patterns in digital retail. Youll develop innovative frameworks to measure customer satisfaction and quantify the effectiveness of personalization strategies. You will work closely with senior leadership to guide customer experience decisions across Amazons portfolio of features. Key responsibilities include: building predictive models to forecast customer behavior implementing advanced segmentation techniques to understand customer personas designing and analyzing customer journey maps measuring the impact of personalization features (including AIpowered recommendations) developing metrics to track customer engagement and collaborating with product teams to embed behavioral insights into Amazons customer experience systems.
PhD in economics or equivalent
Experience in analytics and applied economics
Experience in developing and executing an analytic vision to solve businessrelevant problems
Experience in building statistical models using R Python STATA or a related software
Experience in industry consulting government or academic research
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $143300/year in our lowest geographic market up to $247600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Key job responsibilities
The role requires deep expertise in behavioral analytics predictive modeling and customer segmentation to tackle fundamental questions about customer decisionmaking and engagement patterns in digital retail. Youll develop innovative frameworks to measure customer satisfaction and quantify the effectiveness of personalization strategies. You will work closely with senior leadership to guide customer experience decisions across Amazons portfolio of features. Key responsibilities include: building predictive models to forecast customer behavior implementing advanced segmentation techniques to understand customer personas designing and analyzing customer journey maps measuring the impact of personalization features (including AIpowered recommendations) developing metrics to track customer engagement and collaborating with product teams to embed behavioral insights into Amazons customer experience systems.
PhD in economics or equivalent
Experience in analytics and applied economics
Experience in developing and executing an analytic vision to solve businessrelevant problems
Experience in building statistical models using R Python STATA or a related software
Experience in industry consulting government or academic research
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $143300/year in our lowest geographic market up to $247600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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