Prod Compliance Sr Associate DE Global Solutions and Risk Compliance GSRC

Amazon strives to be Earths most customercentric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want low prices vast selection and convenience Amazon continues to grow and evolve as a worldclass ecommerce platform.
Founded by Jeff Bezos the Amazon website started in 1995 as a place to buy books because of the unique customer experience the Web could offer book lovers. Bezos believed that only the Internet could offer customers the convenience of browsing a selection of millions of book titles in a single sitting. During the first 30 days of business Amazon fulfilled orders for customers in 50 states and 45 countries all shipped from his Seattlearea garage.
Amazons evolution from Web site to ecommerce partner to development platform is driven by the spirit of innovation that is part of the companys DNA. The worlds brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world.

Key job responsibilities
As a Senior Compliance Associate your responsibility is reviewing the latest product information as per Standard Operations Procedures (SOP) and crosschecking it against the relevant regulatory documentation. Using various Amazonspecific tools and systems you classify the products to ensure they meet the necessary compliance requirements for availability on Amazon. Throughout the day you work closely with your manager and the Process Experts and address any deviations from standard SOPs seeking their guidance when necessary. You maintain detailed records of your assigned tasks and utilize standardized reports to prioritize your work ensuring you meet Quality Productivity and Service Level Agreement targets. You may identify opportunities for improvement and collaborate with partner teams to explore ways to reduce manual effort such as automating reports using Excel queries. You share feedback on the teams SOPs contributing to the ongoing refinement of the operational processes. You participate in knowledgesharing sessions contributing with your expertise and learnings. As a mentor you may support peers by answering their queries and providing processlevel training.

Required Skills:
Ability to use Microsoft Excel tool as per role requirements (filtering and sorting in data sets cell referencing pivot tables data validation etc.
Basic understanding of SQL can selfservice defined queries and make simple changes to retrieve data from a database
Knowledgeable in Customer Relationship Management tools managing customer data and tracking interactions
Attention to detail and ability to analyze and identify patterns across data sets and information
Problemsolving skills with the ability to find solutions through logic intuition creativity and design thinking
Commitment to investigation research and diving deep to seek facts
Ability to understand interpret critique analyses and communicate data

About the team
The Global Solutions and Risk Compliance (GSRC) organization is a component of Amazons operations dedicated to ensuring the compliance of its products and services worldwide. GSRCs core mission is to keep customers partners and associates safe while protecting the company from legal and regulatory risks. With a diverse global team spanning across India China Poland Romania Netherlands Jordan Philippines and Costa Rica GSRC partners with its stakeholders to classify products and ensure regulatory and legal compliance for product listings. GSRC raises the bar on quality by implementing operational changes matching the everchanging regulatory space. The team designs global consistent and scalable solutions and prioritize a blend between technologydriven and human decisionmaking processes. GSRC believes that innovation thrives on diversity fostering an inclusive and equitable culture that empowers employees with opportunities for learning and development.

Bachelors degree
Experience with Microsoft Office products and applications
English B2 proficiency in verbal and written communication
German B1 proficiency in verbal and written communication

Knowledge of consumer product compliance processes and regulations
Experience in regulatory compliance management with government agencies
Experience in designing and implementing custom reporting systems using automation tools
Experience with data analysis in a variety of quantitative fields and experience building data and decision support systems
2 year work experience in Business Process Outsourcing in any of the following domains: accounting regulatory compliance payment processing IT services human resources quality assurance
Advanced Excel skills (VBA)
Knowledge of database querying (SQL)
Experience as a quality auditor in retail chain management Fast Moving Consumer Goods company or corporate role

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