Do you have a passion for motivating mentoring and coaching a team Do you pride yourself on maintaining the highest levels of safety quality attendance and performance As a Delivery Operations Shift Manager you will play a key role in meeting our customer expectations ensuring orders are delivered at the right time and location.
You will be an inspiring leader in one of our Delivery Stations working to continuously improve the efficiency of delivery processes. This ensures that customer orders are delivered as quickly accurately and costeffectively as possible. Along with your peers youll ensure that all workflows run smoothly and that customer expectations are met if not exceeded.
Please note: The shift pattern is 4 days on and 3 days off so flexibility is a must as the site operates across 7 days. Working hours: 2:30 am to 12:30 pm.
Key job responsibilities
Youll support mentor and motivate your hourly workforce.
Youll maintain Health and Safety standards while promoting a Health and Safety culture onsite.
Youll collaborate with all support teams including ACES Finance Safety Engineering Loss Prevention Quality Assurance Human Resources to develop plans to meet business objectives.
Youll stand and walk for up to 10 hours during shifts.
Youll lead a large team of Associates.
Our fulfillment network has sites across the country and globe providing various opportunities for your professional growth. We hire Delivery Operations Shift Manager based on location preference and the business current openings.
A day in the life
Guiding by example youll be responsible for the training and integration of your team to progressively improve progress. The role is rewarding and impactful as you strive for excellence together with the team you supervise.
Youll exercise sound judgement making sure progress and targets are realistic and achievable. The impact you have within one of the worlds biggest most innovative companies wont go unnoticed. With us you have a hand in creating the future of operations and logistics.
About the team
Our WorldWide Operations network delivers millions of packages and smiles to Amazon customers every day. Our Operations workflow has three major components: First mile where the product is housed and ready for order; Middle mile where the order is hauled to your area; and Last mile when the product is delivered to the customers door. Please note that all workflows have slight building variations but one thing is constant: our vision and dedication to the customer.
1 years of employee and performance management experience
Bachelors degree or equivalent or 2 years of Amazon (blue badge/FTE) experience
Work a flexible schedule/shift/work area including weekends nights and/or holidays
Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
1 years of performance metrics process improvement or lean techniques experience
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation disability age or other legally protected attributes.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.