Inside Customer Care Representative
Inside Customer Care Representative
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
We are one team dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people you bring your talent and well give you the space and opportunities to grow and succeed. We are committed to make a difference.
What you will do
The right person listens to understand customer needs probes to recognize opportunities solves problems and recommends solutions. The candidate we are looking for must have passion for customer focus and service understanding to promote the Johnson Controls value proposition to building owners / facilities and information technology (IT) leaders.
You will build and develop long term customer relationships/partnerships with assigned accounts by providing business and technical solutions which includes renewable service agreements and labor & material solutions. These will serve as a foundation of managing and building your book of business in a defined region and specific account relationships. To be successful you will execute the sales process and cultivate growth by managing longterm relationships and identifying qualifying nurturing and closing new sales opportunities with your customers.
How you will do it
You will be responsible for generating service sales opportunities via phone email and social leads.
Starting from a defined Customer list you will promote the Johnson Controls service value proposition to building owners facilities managers and IT managers.
Interacting with your customers on a daily basis you will identify and offer appropriate solutions or handoff any qualified leads for opportunities outside of your scope to outside sales partners.
You will be responsible for generating secured orders and margin through service product selection assistance and generating quotes and proposals to solve for your customers needs.
What we look for
- 02 years of Inside sales telemarketing selling or business experience
- Undergraduate degree (preferred) or 2 yeardegree & relevant experience
- Proficiency with MS Office programs (MS Word MS Excel MS PowerPoint) internet software and email
- Excellent verbal and written communications skills
- Ability to multitask prioritize and manage time effectively
- A high level of integrity and resilient temperament
Preferred
- 2 4 years of Inside sales telemarketing selling experience or business experience at a product company
- Track record of overachieving goals
- Demonstrated ability to influence account decision makers at key levels
- Strong phone presence and experience dialing dozens of calls 4560 on average) per day
- Experience working with a CRM database
- Ability to rapidly build knowledge of Johnson Controls product lines
- Experience inFire/controls industry is highly preferred
HIRING HOURLY RANGE: $20.00 24.00(Hourly rate to bedeterminedby the education experience knowledge skills and abilities of the applicant internal equity and alignment with market data. This position includes a competitive benefits package. For details please visit the Employee Benefits tab on our main careers page at Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and nondiscrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Similar Jobs
Dr. Job is an online platform that connects employers with skilled job seekers, facilitating the search for job opportunities and top talent. Established in 2015. Dr. Job Pro has emerged as the world premier job portal, attracting thousands of job seekers every day from all over the world.
Follow Dr.Job
Dr Job FZ LLC. 2025 © All Rights Reserved