ADC DCO SME Operations
ADC DCO SME Operations
Posted on :
15-03-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
15-03-2025
Job Description
We are seeking a Data Center Operations Subject Matter Expert that will be responsible for liaising between the service team owners that run the suite of AWS tools that enable our customers to leverage cloud technology in ways that no other company does and our Data Center Operations teams on the ground that care and feed the hardware that makes this possible. This candidate will be working on changing the face of Cloud technology in the region. This role is based in the National Capitol Region.
As a Data Center Operations (DCO) Subject Matter Expert you will work as a force multiplier for the Operations team whose primary responsibility is the running and maintaining of DCO projects maintenance and upkeep of the datacenter. Our ideal candidate possesses a natural curiosity sharp analytical skills a selfdriven approach to identifying work and implementing solutions and is excited to pioneer on behalf of customers. This role requires handson project management skills deep technical expertise and excellent leadership skills. You will be responsible for collecting business and systems requirements from internal and external customers working with other organizations to drive systemic issue resolution liaising with service teams and driving project schedules. You will also be responsible for setting project management standards and delivering large cross functional projects across the Amazon dedicated cloud environment. You will apply both business and technical acumen in a fastpaced ambiguous and innovative environment.
This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.
Key job responsibilities
* Apply project management methodology to manage scope plan work coordinate resource deployment on tasks analyze risks/develop mitigation strategies and proactively identify and resolve issues.
* Own goals involving cross functional projects and stakeholder management.
* Solve customer projects by applying technical and problem solving skills.
* Provide leadership and perspective and drive stakeholders to decisions in ambiguous situations.
* Apply continuous improvement methodologies to analyze and understand existing processes and workflows.
* Develop and manage detailed program schedules and report weekly progress and risks to senior leadership teams across multiple sites and functions.
* Participate in team meetings for metric analysis and daily/weekly goals achievement.
* Contribute to the development of other team members.
* Confident working in a Linux and CLI environment and working with prewritten network configurations.
* Help define metrics to increase our customer uptime
* Enforcing Amazons Security Best Practices
* Interact with third party vendors & contractors
* Contribute ideas to improve operational efficiency
* Engage with service owners and close communication gaps with DCO teams across the ADC organization
* Share knowledge and help educate less technical staff on the best practices related to all service owner issues
About the team
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
Bachelors degree in I.T. Related field or equivalent military experience
2 years of handon experience with server hardware
2 years of project management experience
Current active US Government Security Clearance TS/SCI with Polygraph
Experience troubleshooting all levels of the OSI model
Previous experience working in a Data Center environment and understanding of Linux/Unix Administration
Experience in large scale DC or equivalently complex troubleshooting and maintenance practices
Root cause analysis and troubleshooting/problem solving experience
Ability to understand & communicate high level technical solutions
Data Center System Engineering or Networking engineering background and demonstrated excellence.
Experience in operating in large scale mission critical 24x7 operational environments
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
As a Data Center Operations (DCO) Subject Matter Expert you will work as a force multiplier for the Operations team whose primary responsibility is the running and maintaining of DCO projects maintenance and upkeep of the datacenter. Our ideal candidate possesses a natural curiosity sharp analytical skills a selfdriven approach to identifying work and implementing solutions and is excited to pioneer on behalf of customers. This role requires handson project management skills deep technical expertise and excellent leadership skills. You will be responsible for collecting business and systems requirements from internal and external customers working with other organizations to drive systemic issue resolution liaising with service teams and driving project schedules. You will also be responsible for setting project management standards and delivering large cross functional projects across the Amazon dedicated cloud environment. You will apply both business and technical acumen in a fastpaced ambiguous and innovative environment.
This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.
Key job responsibilities
* Apply project management methodology to manage scope plan work coordinate resource deployment on tasks analyze risks/develop mitigation strategies and proactively identify and resolve issues.
* Own goals involving cross functional projects and stakeholder management.
* Solve customer projects by applying technical and problem solving skills.
* Provide leadership and perspective and drive stakeholders to decisions in ambiguous situations.
* Apply continuous improvement methodologies to analyze and understand existing processes and workflows.
* Develop and manage detailed program schedules and report weekly progress and risks to senior leadership teams across multiple sites and functions.
* Participate in team meetings for metric analysis and daily/weekly goals achievement.
* Contribute to the development of other team members.
* Confident working in a Linux and CLI environment and working with prewritten network configurations.
* Help define metrics to increase our customer uptime
* Enforcing Amazons Security Best Practices
* Interact with third party vendors & contractors
* Contribute ideas to improve operational efficiency
* Engage with service owners and close communication gaps with DCO teams across the ADC organization
* Share knowledge and help educate less technical staff on the best practices related to all service owner issues
About the team
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
Bachelors degree in I.T. Related field or equivalent military experience
2 years of handon experience with server hardware
2 years of project management experience
Current active US Government Security Clearance TS/SCI with Polygraph
Experience troubleshooting all levels of the OSI model
Previous experience working in a Data Center environment and understanding of Linux/Unix Administration
Experience in large scale DC or equivalently complex troubleshooting and maintenance practices
Root cause analysis and troubleshooting/problem solving experience
Ability to understand & communicate high level technical solutions
Data Center System Engineering or Networking engineering background and demonstrated excellence.
Experience in operating in large scale mission critical 24x7 operational environments
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Employment Type
Full-Time
Key Skills
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