Tour Center Coordinator SABB
Tour Center Coordinator SABB
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Tour Center Coordinator is responsible for providing leadership to the Brewery Ambassador team in daytoday Tour Center operations. Performing brewery tours overall customer service in The Shop Taproom and welcome area as well as driving traffic retail sales and maintaining a high quality and craftdriven experience for brewery guests.
What Youll Brew:
- Act as the primary floor manager to the brewery ambassador and bartending teams during daytoday operations
- Coordinate and perform brewery tours and tastings; including private and VIP tours as needed
- Responsible for driving sales and maintaining quality standards in the taproom including product education adhering to customer service standards and conducting training for both new and ongoing bartenders and brewery ambassadors
- Responsible for daily operations in the Taproom including maintaining cleanliness teaching proper pouring techniques maintaining room capacities overseeing the safety of our guests through proper serving policies customer service sales promotions restocking and physical inventory count support
- Assist with planning and executing various events at the brewery
- Help execute new experiences to help drive the growth of the Experience Program assist with scheduling needs script creation and brewery ambassador training
What Ingredients Youll Bring:
Minimum Qualifications:
- 1 year experience in customer service
- Excellent communication skills
- Ability to work in an organized detailoriented manner in a fastpaced multitask environment under time constraints and deadlines
Level: 7
In accordance with pay transparency lawsthe pay rate for this role if hired is $25.50 per hour.
- Tuition reimbursement
- Fertility/adoption support
- Free financial coaching
- Health & wellness program and discounts
- Professional development & training
- Free beer!
#LIAG1
Required Experience:
IC
Employment Type
Full-Time
