General Sales Manager
General Sales Manager
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Job Description
We are Growing
Job Title: General Sales Manager
At Grey Wolf Auto Group we strive to make every customer a customer for life. Happy employees make happy customers and we reward individuals who are ready to work hard and stay motivated. Every employee atGrey Wolf Auto Groupis absolutely critical to its success. Our promise is to keep delivering the same awardwinning service and value that our community has come to expect from our dealership through the are always looking for bright motivated and energetic professionals to add to our worldclass team. Our Auto Group is growing.
Summary
Assumes responsibility for customer retention and profitability in the new and usedvehicle profit centers. Fulfills responsibilities primarily through effective personnel management knowledge of market potential established performance standards and a keen awareness of each departments breakeven data.
Essential Duties
- Hires trains supervises and monitors the performance of the new and usedvehicle department managers.
- Participates in the preparation of the annual dealership forecast by projecting unit sales gross profits expenses and operating profits for the new and usedsales departments.
- Meets with sales managers to establish annual and monthly objectives for unit sales gross profits expenses and operating profit.
- Ensures that sales managers understand dealership policies procedures and sales systems.
- Provides feedback annually to new and usedvehicle department personnel during career development sessions.
- Works with dealer and general manager to determine appropriate days supply for new and used vehicles and orders/acquires vehicle inventory accordingly.
- Establishes standards for displaying merchandising and maintaining new and used vehicles.
- Establishes procedures for quick disposal of overaged vehicles.
- Issues all demonstrators and ensures that appropriate dealership records are maintained.
- Checks the condition of all demonstrators monthly.
- Audits repair orders for used vehicles as needed to ensure prompt reconditioning.
- Meets with the General Manager to review monthly forecasts commission sheets productivity reports and the profit performance of each department as a whole and each salesperson individually.
- Studies local market conditions demographics and past sales history. Makes recommendations to the general manager regarding short and longrange advertising plans sales promotions staffing needs lease promotions and compensation plans.
- Conducts major sales promotions and advertising as needed (i.e. usedcar classifieds large new display ads radio Internet etc..
- Approves all sales incentives in writing before submitting to the office.
- Addresses customer complaints to ensure high level of customer satisfaction.
- Creates systems that ensure ongoing sales training including weekly sales meetings.
- Audits all appraisals of tradein vehicles. Attends auction at least once monthly.
- Reviews and initials all deals before they are posted.
- Facilitates newvehicle predelivery with the service manager.
- Makes sure facility is secure well lit and professional in appearance.
- Maintains a professional appearance.
- Attends managers meetings as requested.
- Other tasks as assigned.
- Qualifications
Consistent track record of successfully meeting and exceeding sales goals. Professional appearance and work goal oriented and able to work within a dynamic environment
Education and/or Experience
- Two to four years related experience and/or training; or equivalent combination of education and appearance and work goal oriented and able to work within a dynamic environment
Language Skills
- Ability to read analyze and interpret common scientific and technical journals financial reports and legal documents. Ability to respond to common inquiries or complaints from customers regulatory agencies or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management public groups and/or boards of directors.
- Ability to read analyze and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management public groups and/or boards of directors.
Mathematical Skills
- Ability to calculate figures and amounts such as discounts interest commissions proportions percentages area circumference and volume.
Reasoning Ability
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written oral diagram or schedule form.
- Ability to define problems collect data establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Certificates Licenses Registrations
- Valid Drivers License
Required Experience:
Manager
Employment Type
Full-Time
