Admin Services Coordinator - CDD

The Administrative Services Coordinator (ASC) provides comprehensive administrative support for CDD programs services and staff. This role facilitates efficient operations by managing communications coordinating planning activities and ensuring the timely flow of information between staff internal departments and external stakeholders. The ASC serves as a key liaison for internal and external resources compiling and preparing reports overseeing the dissemination of information and coordinating special events.

Additionally the ASC may be assigned specific projects aligned with staff and program needs requiring strong attention to detail adherence to timelines and the ability to meet expectations. This position demands flexibility collaboration and teamwork as well as a high level of professionalism confidentiality and independent judgment.

The ASC supports CDDs mission vision and values and operates under the supervision of the CDD Administrator and Assistant Administrator.

• Collect manage and analyze data. Use data to create periodic annual and custom reports including monthly scorecards quarterly performance improvement operations data and patient statistics.
• Organize and facilitate complex and confidential meetings including preparing agendas assembling and distributing data and materials arranging for physical location and managing remote meeting capabilities.
• Provide administrative support for CDD Administrator and Assistant Administrator including managing complex schedules and calendars requiring discretion of scheduling and accepting meeting requests. Manages correspondence meetings arrangements and confidential information and reports.
• Reviews and approves ELMS time and attendance reports and other human resources transactions.
• Compose correspondence meeting minutes and reports requiring independent judgement and indepth knowledge of CDD programs.
• Coordinate processes for editing and updating CDD documents publications and signage.
• Serve as liaison and primary contact for CDD Administrator and Assistant Administrator. Responds to inquiries and concerns and follows through on resolutions provides information to internal and external audiences interprets policies procedures and programs guidelines. Serves as first point of contact for visitors to department.
• Serve as a member of internal committees as directed including Clinical Services Management Committee Operations Council Reunification Center Team and Patient Grievance / Complaint Committee. Prepare agendas handouts meeting minutes. Provides data and information for presentations.
• Oversees CDD purchasing transactions and reconciles procurement card monthly. Processes workflow functions for electronic transaction routing for evouchers preqs and travel vouchers.
• Monitor budget and account expenditures for clinical programs building expenses and special events.
• Serve as liaison for CDD to internal and external groups to coordinate building needs relating to equipment purchases equipment inventories surplus building remodeling and office moves.
• Provide operations management for CDD Administrative processes including strategic planning processes for building and program operations and coordinating recruitment process.
• Oversee review and updates of CDDs policies and procedures and hazardous materials communication materials. Provide assistance and support in development and implementing new policies and procedures.
• Coordinate updates and revision to the CDD Intranet include documents staff directory and staff permissions.
• Provide assistance for onboarding of new staff members by updating CDD mailing lists and CDD Intranet.
• Collect and report on staff activities for annual UIHC Community Benefits report to Iowa Hospital Association.
• Manage CDDs Service Recovery and Emergency Funds processes including training reconciling monthly and ensuring compliance to cash handling procedures.
• Other duties as assigned.

Pay Level: 2B

Professional and Scientific Pay Structures University Human Resources The University of Iowa