Claims Investigator
Claims Investigator
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$ 65000 - 78000
1 Vacancy
Job Description
Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of Do you want a workplace that will challenge you and offer you opportunities to learn and grow A position at Xcel Energy could be just what youre looking for.
Position Summary
Responsible to conduct professional investigations regarding public property and bodily injury claims where Company personnel and/or assets may be involved. They develop the knowledge skills and abilities necessary to be subject matter experts in determining liability properly documenting investigative findings and negotiating settlements. They are required on a rotational basis to respond to and investigate major incidents on behalf of the Legal Department. Investigators provide litigation support and training on risk mitigation processes to assigned business areas as needed or requested.
Essential Responsibilities
Public Property and Bodily Injury Investigations involve processing Public Claim Applications gathering and documenting facts determining liability and/or negotiating settlements within department guidelines and assigned approval authority. Ensuring proper file documentation denial notification or payment is made to claimants in accordance with department guidelines. Mediate between customers and company contractors when required. Providing facts and observations to Legal Counsel as requested.
Major Incident Investigations requires responding to and investigating incident scenes involving the public including but not limited to electric contacts structure fires and explosion events. Investigators are required to participate in a rotational oncall schedule to respond to and investigate various incidents on behalf of the legal department as required or requested. They respond to the incident location control and ensure safety at the site document the incident site with photographs and measurements gather facts identify and collect evidence and build complete incident files following the incident. This may require witness interviews relative to the incident.
Litigation Support When required Investigators will provide litigation support including strategic planning data gathering and participation in mediation settlement conferences and court proceedings. Under the direction of Legal Counsel ensure case facts are thoroughly investigated and documented and that physical and electronic evidence is collected and retained as required. Investigators ensure that case files are complete and accurate. They collaborate with Legal Counsel on case management reserve funding and settlement resolution.
Risk Mitigation Provide focused training to assigned business units to ensure that first responders are trained to take appropriate action when an incident occurs for which the Company may have legal liability. Investigators may develop or participate in specialized training for first responders. Other duties and responsibilities as assigned or required.
Minimum Requirements
High School diploma or equivalent required.
Availability to be oncall on a rotational basis is required.
Position requires exposure to noise dirt odors confined/restricted areas hot and cold weather conditions.
Travel required (e.g. site investigations court proceedings etc..
Valid drivers license with good driving record and personal transportation required
Postsecondary education or training in business communications engineering and/or gas/electric utility industry preferred.
Minimum of 13 years combined gas/electric utility and/or claimsrelated work experience or equivalent required.
Working knowledge of applicable federal and state utility laws/regulations (e.g. NSEC DOT state PUC etc. preferred.
As a leading combination electricity and natural gas energy company Xcel Energy offers a comprehensive portfolio of energyrelated products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy we strive to be the preferred and trusted provider of the energy our customers need. If youre ready to be a part of something big we invite you to join our team.
All qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
Individuals with a disability who need an accommodation to apply please contact us at .
NonBargainingThe anticipated starting base pay for this position is: $65000.00 to $78000.00 per yearThis position is eligible for the following benefits: Annual Incentive Program Medical/Pharmacy Plan Dental Vision Life Insurance Dependent Care Reimbursement Account Health Care Reimbursement Account Health Savings Account (HSA) (if enrolled in eligible health plan) LimitedPurpose FSA (if enrolled in eligible health plan and HSA) Transportation Reimbursement Account Shortterm disability (STD) Longterm disability (LTD) Employee Assistance Program (EAP) Fitness Center Reimbursement (if enrolled in eligible health plan) Tuition reimbursement Transit programs Employee recognition program Pension 401(k) plan Paid time off (PTO) Holidays Volunteer Paid Time Off (VPTO) Parental LeaveBenefit plans are subject to change and Xcel Energy has the right to end suspend or amend any of its plans at any time in whole or in part.
In any materials you submit you may redact or remove ageidentifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information.
Deadline to Apply: 04/15/25EEO is the Law EEO is the Law Supplement Pay Transparency Nondiscrimination Equal Opportunity Policy (PDF) Employee Rights (PDF)
ACCESSIBILITY STATEMENT
Xcel Energy endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact Xcel Energy Talent Acquisition at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Employment Type
Full-Time
