Teller - Part Time

APGFCU Your Community Credit Union! For over 80 years APGFCU has shared our financial experience and provided valuable products and services to build stability and financial independence one member at a time. We are looking for those who want to join this movement and become a part of a growing organization. We offer competitive pay and great benefits.

SUMMARY:

Under the general supervision of the Branch Management perform Teller duties involving receipt and payment of cash identification of Member needs and recommendation of appropriate Credit Union products and services to Member. Provide a high quality of customer service in a courteous professional manner to all contacts. Cash negotiable instruments sell travelers checks and money orders. Verify all cash amounts received enter transactions into online computer summarize and close out all transactions at the close of the day. Observe all safety and security policies and procedures. Adhere to all Teller Standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Daily Teller Duties:

• Greet members and process member transactions to include:
• Disburse cash issue and cash checks process deposits withdrawals loan payments and account transfers in accordance with established Credit Union procedures and within Teller I cash and check authority limits
• Process members utility bills name and address changes.
• Sell Travelers checks and money orders

Enter member transactions into Credit Union software applications and handle member transaction accurately and within define limits of Teller I standards to include:

• Maintain annual unrecovered differences less $250.00 or no more than 1 error every 2499 transactions.
• Adhere to Teller I currency transactions limit of $2500 and perform no transactions greater than limit without higher level approval
• Adhere to Teller I Check Authority limit by not cashing or depositing checks above $500 without placing a hold on the account in the check amount
• Close member accounts and perform other routine activities associated with savings products and services under the direction of a member service staff.
• Accurately perform Teller I transactions and balance daily activities performing steps to include:
• Verify all work before disbursing to member and repeat transaction to member
• Review transaction input to avoid posting erroneous transactions
• Use a Teller Tape to record all transactions
• Communicate questions or problems experienced in Teller I duties to supervisor in a timely manner
• Adhere to operational policies and procedures

Perform Teller and branch settlement activities to include:

• Process night deposit transactions in accordance with established procedures.
• Verify cash drawer organize work and complete appropriate logs.
• Reconcile fee and transaction entries and participate in the branch settlement at the close of the day

CrossSell/Member Service:

• Develop and maintain current knowledge of Credit Union products and services and refer member to appropriate product service CU department or individual as appropriate for member interaction.
• Respond to member inquiries identify needs and recommend appropriate products or services.
• Participate in maintaining good member relations by providing friendly and efficient service.
• Maintain monthly Teller referral score at a 3.0 or better as outlined within Teller standards.

Other:

• Perform other similar or related duties as directed.
• Must have a flexible schedule be available to work the Saturday hour and travel to all branch locations.

Additional: Responsible for completion of applicable training and compliance on federal regulations and APGFCU policies and procedures as related to the duties of this position (Bank Secrecy Act Information Security as examples if applicable).

QUALIFICATIONS:

Education: High School Diploma or equivalent

Experience: Minimum 12 months of cash handling experience.

Knowledge Skills and Abilities: Knowledge of financial institution procedures basic principles of debits and credits personal computers and software applications and business office equipment commercial mathematics minimal typing check cutting and duplicating. Requires good interpersonal and interaction skills and organization and oral communication skills; must have the ability to work as part of a team and handle multitasked fastpaced environment.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to use hands to lift coins or money bags. The employee must occasionally lift and/or move up to 30 pounds.

Compensation information: Offers are based on experience and education.

$15.65 $23.67 per hour

APGFCU provides comprehensive benefits such as: medical and dental (shared expense) vision 401(k) life and disability insurance flexible spending account employee assistance program referral program educational assistance holidays annual leave and sick leave.

APGFCU is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability to Protected Veteran status. Please use the attached link to view the EEO law poster is committed to working with and providing reasonable accommodations to persons of all abilities including persons with disabilities. If you need a reasonable accommodation for any part of the employment process please send an email to the Human Resources Department and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a casebycase basis. Please note that only inquiries concerning a request for reasonable accommodations will be responded to from this email address.