Clinical Assistant - Rock Hill - Dr Kain

Primary Objective

TheClinical Assistant provides clinical and administrative support to the Provider to collaboratively ensure the delivery of high quality compassionate care to CEENTAs patients.

Essential Job Functions:

The essential functions for the position include:

• Greet and room patients
• Obtain and document past medical and surgical histories chief complaint history of present illness (HPI) and vital signs
• Reconcile and document patient medications and allergies in the EHR system
• Assist the Provider with patient examination treatment and inoffice procedures as needed
• Prepare and administer medications as directed by the Provider
• Prepare and/or collect laboratory specimens
• Act as a scribe as needed by the Provider
• Explain treatment procedures and provide approved educational information to patients and their families
• Respond to patient questions and prescription refill requests via phone or the EHR messaging system
• Manage Provider schedule(s) in the EHR system which includes scheduling patients for appointments and inoffice procedures
• Schedule patient surgeries
• Maintain applicable workqueues in the EHR system
• Index lab reports procedure and office notes and outside documentation pertinent to patient care from the document management system to the EHR system
• Perform clinical room turnover/setup and equipment sterilization
• Maintain OSHA standards to ensure a sterilized and safe environment
• Maintain stock of office and clinical supplies and order from appropriate vendor when needed
• The ability to work onsite
• Predictable reliable prompt and punctual attendance

Core Competencies:

Clinical Knowledge Possesses the appropriate clinical knowledge to provide safe and highquality care to patients within the applicable scope of practice. This includes accurately recording and communicating patient information to all relevant members of the clinical team.

Patient Focus Making patients and their needs a primary focus of ones actions; developing and sustaining productive patient relationships.

Building Patient Loyalty Effectively meeting patient needs; building productive patient relationships; taking responsibility for patient satisfaction and loyalty.

Communication Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

Energy Consistently maintaining high levels of activity or productivity; sustaining long working hours when necessary; operating with vigor effectiveness and determination over extended periods of time.

Attention to Detail Accomplishing tasks by considering all areas involved no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.

Accountability:

Our mission is to be the premier eye ear nose and throat group providing comprehensive quality and ethical healthcare to all in the Carolinas; to provide a favorable environment for the delivery of healthcare; and to provide for the wellbeing of the physicians and the employees of Charlotte Eye Ear Nose & Throat Associates P.A.

The Medical Assistant directly impacts CEENTAs ability to achieve its mission as they play an integral role in patient care delivery providing administrative and clinical support to the Providers.

Supervision:

TheClinical Assistantreports to the Practice Manager as well as the Practice Supervisor and/or Office Coordinator when applicable with clinical oversight from the Provider.

This position has no supervisory responsibilities.

Work Environment:

The Medical Assistant functions in a multispecialty clinic with high patient volume. This role may be exposed to contagious or infectious diseases and therefore may be required to wear personal protective equipment at times. This position routinely uses standard medical office equipment as well as standard medical diagnostic equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical and Mental Demands:

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Demands:

• Frequently required to stand; walk; sit in front of a computer; type; perform repetitive mouse clicks; use hands to finger handle or feel; and reach with hands and arms to assist patients and/or providers/staff
• Occasionally assists with moving or positioning wheelchair bound patients clinical equipment and office supplies up to 300 pounds

Mental Demands:

• Ability to problem solve
• Ability to work under pressure or in stressful situations
• Ability to make quick decisions
• Ability to thrive in fastpaced environment and multitask
• Ability to use discretion and sensitivity

Position Type and Expected Hours of Work:

This is a parttime benefits eligible position with core hoursMonday Tuesday Wednesday from 7:304:30 pm.

Hours are subject to variation based upon clinic needs.

Travel:

Travel to other CEENTA clinic locations is required. Most of the travel will be between Southpark and Rock Hill offices.

Education and Experience:

One to two years experience as a clinical assistant in in primary care or otolaryngology setting is preferred.

High school diploma or equivalent required.

Graduate of a medical assisting program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) OR successful completion of one of the 3 other approved routes as defined by the American Medical Technologists preferred.

Current Certified Medical Assistant (CMA) certification from the Certifying Board of the American Association of Medical Assistants (AAM) OR Registered Medical Assistant (RMA) certification from American Medical Technologists (AMT) preferred.

Additional Eligibility Qualifications:

Current BLS certification from the American Heart Association or American Red Cross preferred.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job addition to those essential job functions identified above in Section II individuals in this position are also responsible for performing other duties or tasks that may be assigned. CEENTA retains the discretion to add to or change the essential job functions of this position at any time without notice.

Training:

The training period for this position is between 3090 days depending on previous experience. There will be extensive training on Epic our Electronic Medical Record system as well as on other equipment used in the clinic.

A Typical Day in the Position:

A typical day for the Medical Assistant involves collaborating with and providing clinical and administrative support to the Provider to ensure the delivery of high quality compassionate patient care. The Medical Assistant greets patients with a warm welcoming smile as they escort them to the exam room. They obtain and document past medical and surgical histories chief complaint history of present illness (HPI) and vital signs and reconcile patient medications and allergies in the EHR system. They assist the Provider with patient examinations treatments and inoffice procedures cleaning and sterilizing rooms and equipment after each encounter. They perform an array of administrative duties which include ordering supplies stocking rooms scheduling appointments surgeries and inoffice procedures responding to patient messages and prescription refill requests indexing faxes and other documents and monitoring workqueues in the EHR system.

Equal Employment Opportunity Statement
The Company bases all applicant and employee employment decisions without regard to race creed color religion age gender identity or expression sexual orientation pregnancy genetic information national origin sex uniform service veteran status protected disability and any other category protected under federal or state law. This policy of equal employment opportunity applies to all policies and procedures relating to employment including but not limited to recruitment placement employee training and development promotion benefits compensation leaves of absence position elimination layoff recall termination and all other terms and conditions of employment. The Company opposes racial injustice and racial inequality. We strive to provide a diverse workplace wherever employees background and experiences are important and bring value to us as an organization. Employees should bring any violations of this policy to the attention of Human Resources.

The South Carolina Pregnancy Accommodation Actprotects individuals from employment discrimination for medical needs arising from pregnancy childbirth or related medical conditions. The Act which amended the South Carolina Human Affairs Law also requires that employers provide reasonable accommodations for medical needs arising from pregnancy childbirth or related medical conditions. Should you have any questions please contact Human Resources.

Accessibility Accommodation Statement Charlotte Eye Ear Nose and Throat Associatesis committed to complying with all applicable provisions of the Americans with Disabilities Act as amended (ADA) and applicable state and local laws. It is the Companys policy not to discriminate against any qualified employee or applicant with regard to any terms or conditions of employment on the basis of such an individuals disability. If you are an applicant and need a reasonable accommodation when applying for job opportunities within the Company or request a reasonable accommodation to utilize the Companys online employment application please contact.