Account Manager I - Albany NY - Oncology Sales
Account Manager I - Albany NY - Oncology Sales
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Job Description
About the Role:
Guardant Health is a leading precision oncology company focused on helping conquer cancer globally through use of its proprietary blood tests vast data sets and advanced analytics. Its Guardant Health Oncology Platform is designed to leverage its capabilities in technology clinical development regulatory and reimbursement to drive commercial adoption improve patient clinical outcomes and lower healthcare costs. In pursuit of its goal to manage cancer across all stages of the disease Guardant Health has launched multiple liquid biopsybased tests Guardant360 and Guardant Reveal.
Essential Duties and Responsibilities:
- Responsible forcustomerfacingfield client serviceand collaborate with Guardant Health colleagues in overallaccount management
- Assist in operationalizing HCP requests and timely sample collection for Guardant Health testsin current clients accounts
- Leverage company tools and resources to problem solve customer orders and reporting in collaboration with GH Client Services (as needed)
- Collaborate and coordinate with field sales positions tosupportattainment of company goals and objectives
- Identify and developworking relationships with existing and new customers to support potential alignment of GH capabilities to the customer/patients needs
- Continually analyze commercial environment within assigned accounts to determine trends and provide customer feedback to GHI leadership
- Ensure team objectives are met
- Work effectivelyand compliantlywith individuals across multiple departments throughout GHI
- Follow all GH Compliance Privacy and Business Conduct policies and SOPs
- Embrace embody and represent the Guardant Health company culture at all times to external and internal constituents
Qualifications :
- 03 years customer service/sales experience
- Previous experience in diagnostic medical device biotech pharma setting is preferred.
- Ability to engage in a consultative process while connecting client needs with GHI capabilities.
- Comfortable communicating and presenting at all levels throughout an organization
- Ability to work independently communicate proactively manage multiple projects and prioritize daily tasks while managing critical deadlines.
- Excellent customer service skills.
- Outstanding strategic account planning skills.
- Superior listening and problem solving skills.
- Ability to handle sensitive information and maintain a very high level of confidentiality
- Impeccable communication and presentation skills
- Must be very proficient with all Microsoft Office products particularly Excel and PowerPoint
- Ability to develop and utilize crossfunctional relationships to facilitate the accomplishment of work goals and objectives
- Ability to work effectively with minimal direction from or interface with manager
- Problem solving decision making and technical learning
- Strong administrative skills and sophistication to manage business in complex environments
- Demonstrate GHIs Values by acting with integrity respect trust and possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change
- Frequent travel throughout the territory required
- Must live within assigned territory
Additional Information :
The US base salary range for this fulltime position is $76000 to $104500. The range does not include benefits and if applicable bonus commission or equity. The range displayed reflects the minimum and maximum target for new hire salaries across all US locations for the posted role with the exception of any locations specifically referenced below (if any).
Within the range individual pay is determined by work location and additional factors including but not limited to jobrelated skills experience and relevant education or training. If you are selected to move forward the recruiting team will provide details specific to the factors above.
Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however there may be exposure to high noise levels fumes and biohazard material in the laboratory environment. Ability to sit for extended periods of time.
Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities longterm conditions mental health conditions or sincerely held religious beliefs. If you need support please reach out to
Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability.
All your information will be kept confidential according to EEO guidelines.
To learn more about the information collected when you apply for a position at Guardant Health Inc. and how it is used please review our Privacy Notice for Job Applicants.
Please visit our career page at: Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
