Streamline Finances for Global Equipment Leaders in Heavy Industries
Let your skills compound. This opportunity lets you keep accounts in order without throwing your life out of balance. You ll support industries that build and power the world but your evenings are yours to spend not reconcile. Because your time is valuable and here it s treated like the premium asset it is.
Job Description
As a Credit and Collections Officer youll handle collections manage receivables perform account reconciliations and ensure accurate payment allocations. You ll communicate directly with customers resolve queries and escalate issues when needed all while supporting the finance team and maintaining strong client relationships to keep operations running smoothly across key industrial sectors.
Job Overview
Employment Type: Fulltime
Shift: Day Shift (Mon Fri 8:00 AM 5:00 PM) Weekends Off
Work Setup: Onsite Ortigas
Your Daily Tasks
- Remind customers of dues especially those with past due accounts
- Follow up and request payments for overdue accounts
- Review and sort through lists of unallocated funds
- Contact customers by phone to offer invoice copies and minimize overdue followups
- Manage the receivables mailbox; allocate or redirect emails to the appropriate contact
- Answer customer calls and queries or route them to the proper contact
- Perform spreadsheet reconciliations
- Build rapport with customers and deliver excellent service
- Escalate unresolved issues to the Credit Manager
- Provide support to the Finance Team
- Accurately allocate customer payments
Requirements
The Qualifications We Seek
- Minimum 3 years of B2B phone collections experience
- Proven ability to manage a debtor portfolio and follow up on overdue accounts
- Skilled in making outbound collection calls and negotiating payment terms
- Experience organizing and managing structured payment plans
- Proficient in processing and reviewing credit applications
- Strong skills in account reconciliation and accurate payment allocation
- Familiarity with accounting software and intermediate Microsoft Office skills
- Experience in weekly debtor reporting preferably within a banking or financial setting
- Able to work through a debtor ledger to identify delays resolve issues or escalate as needed
- Highly organized with strong time management and multitasking abilities
- High attention to detail and commitment to accuracy
- Excellent communication and interpersonal skills
Benefits
Exciting Perks Await!
- Day 1 HMO coverage with free dependent
- Competitive Salary Package
- Prime office location in Ortigas (Easy access to MRT stations restaurants and banks)
- Day shift schedule
- Fixed weekends off
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts and more!
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
About the Client: Powering Projects Across Industries
From heavylifting to highperforming our client is a driving force in the equipment supply and services industry. Powering construction mining maritime and oil and gas sectors they offer endtoend solutions that keep operations running at full throttle. With a track record of industry awards and partnerships with global giants they don t just move machines they move industries forward with grit gear and gamechanging reliability.
Welcome to Emapta Philippines!
Join a team that values camaraderie excellence and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024 Emapta offers stability and exciting career opportunities. Thrive in a workplace where collaboration innovation and worklife balance are prioritized. Apply now and be part of the #EmaptaEra!
The Qualifications We Seek Minimum 3 years of B2B phone collections experience Proven ability to manage a debtor portfolio and follow up on overdue accounts Skilled in making outbound collection calls and negotiating payment terms Experience organizing and managing structured payment plans Proficient in processing and reviewing credit applications Strong skills in account reconciliation and accurate payment allocation Familiarity with accounting software and intermediate Microsoft Office skills Experience in weekly debtor reporting, preferably within a banking or financial setting Able to work through a debtor ledger to identify delays, resolve issues, or escalate as needed Highly organized, with strong time management and multitasking abilities High attention to detail and commitment to accuracy Excellent communication and interpersonal skills