Staff Data Analyst
Staff Data Analyst
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Job Description
About Upstart
Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstarts AI marketplace Upstartpowered banks and credit unions can have higher approval rates and lower loss rates across races ages and genders while simultaneously delivering the exceptional digitalfirst lending experience their customers demand. More than twothirds of Upstart loans are approved instantly and are fully automated.
Upstart is a digitalfirst company which means that most Upstarters live and work anywhere in the United States. However we also have offices in San Mateo California; Columbus Ohio; and Austin Texas.
Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart wed love to hear from you!
The Team:
Upstarts Servicing Analytics team plays a critical role of providing analytical capability for Upstarts servicing functions to enable datadriven decision making. We leverage our analytical and technical skills to support our partners with a multitude of services..
As the Staff Data Analyst on the Servicing Analytics team you will play a pivotal role in influencing Upstarts success. Partnering closely with our Servicing product management Operations engineering and ML teams youll work directly with key stakeholders helping drive understanding insights decisionmaking and data infrastructure relating to the development optimization and enhancement of our recoveries and collections strategy. Youll contribute to key areas such as identifying areas of opportunity via business reviews with leaders and product experiments and driving operational efficiency. This role involves conducting indepth analyses building business intelligence pipelines designing A/B tests and collaborating with crossfunctional teams to drive impacts.
How youll make an impact
Lead the development of analytical capabilities to support servicing initiatives and drive efficiency regular executive level presentations to communicate findings and strategic recommendationsDesign experiments and conduct quantitative analysis to test hypotheses about our users and the way they interact with our servicing initiatives and collaborate with partners to prioritize the right problems and with analytics engineering and software engineering to continuously uplevel our servicing data capabilities making new data available as the business expands and accelerate time to and maintain business intelligence tools to support reporting and junior team members while fostering a culture of excellence in data and analytics positioning the team as a hub of expertise and innovation
Minimum Qualifications
- 8 years work experience in increasingly senior analytical roles in technology and finance industry
- Strong background in credit product or operations analytics with handson proficient in SQL Python and/or R
- Exceptional track record of deriving actionable insights from analysis and analytical storytelling
- Experience working with large datasets unstructured data data modeling and data pipelines using tools like Databricks DBT Looker Snowflake Redshift Tableau Mode
- Degree in Economics Statistics Mathematics Engineering Data Science or other quantitative fields providing a solid grounding in analytical and problemsolving skills essential for success
Preferred Qualifications
- Strong analytical and quantitative background with experience in conducting and evaluating A/B tests ideally in Financial and/or Operational related fields
- Expertise in consumer lending and knowledge of post origination servicing and/or operations
- Skilled at crafting executiveready narratives around complex business topics and successfully influence VP decision making
- Demonstrated ability to work collaboratively and in deep partnership with crossfunctional teams
- Demonstrated ability to balance multiple workstreams and priorities; experience influencing up and cross functionally to maximize positive impact to the organization
- Experience in coaching and mentoring junior team members on technical subjects
Position location This role is available in the following locations: Remote
Travel requirements As a digital first company the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time inperson collaborating via regular onsites. The inperson sessions cadence varies depending on the team and role; most teams meet once or twice per quarter for 24 consecutive days at a time.
What youll love:
- Competitive Compensation (base bonus & equity)
- Comprehensive medical dental and vision coverage with Health Savings Account contributions from Upstart
- 401(k) with 100 company match up to $4500 and immediate vesting and aftertax savings
- Employee Stock Purchase Plan (ESPP)
- Life and disability insurance
- Generous holiday vacation sick and safety leave
- Supportive parental family care and military leave programs
- Annual wellness technology & ergonomic reimbursement programs
- Social activities including team events and onsites allcompany updates employee resource groups (ERGs) and other interest groups such as book clubs fitness investing and volunteering
- Catered lunches snacks & drinks when working in offices
#LIREMOTE
#LIAssociate
At Upstart your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic locationwith our digital first philosophy Upstart uses compensation regions that vary depending on location. Individual pay is also determined by jobrelated skills experience and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
In addition Upstart provides employees with target bonuses equity compensation and generous benefits packages (including medical dental vision and 401k).
Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures backgrounds perspectives and experiences and know that we can only become better together.
If you require reasonable accommodation in completing an application interviewing completing any preemployment testing or otherwise participating in the employee selection process please email
Staff IC
Employment Type
Full-Time
Key Skills
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