Experience SpecialistReceptionist - Pain Center Clinic
Experience SpecialistReceptionist - Pain Center Clinic
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1 Vacancy
Job Description
UPH Additional Information
Why UnityPoint Health
- Culture At UnityPoint Health you Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing whats right for the people we serve.
- Benefits Our competitive Total Rewards program offers benefits options like 401K match paid time off and education assistance that align with your needs and priorities no matter what life stage youre in.
- Diversity Equity and Inclusion Commitment Were committed to ensuring you have a voice that is heard regardless of role race gender religion or sexual orientation.
- Development We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
- Community Involvement Be an essential part of our core purposeto improve the health of the people and communities we serve.
Visit us at UnityPoint/careers to hear more from our team members about why UnityPoint Health is a great place to work. patients and visitors and provide courteous caring and professional assistance to all individuals contacting the office. Answer their questions and provide nonmedical information and/or direct to appropriate person or department.
Hours will alternate every other week. All closing shifts so will stay until last patient is checked out for the day.
One week: MondayThursday 8am4:30pm Friday 7:3011:30amNext week: MondayThursday 10:30am4:30pm Friday 7:3011:30amResponsibilities
- Answer telephone calls in a clear calm and professional manner. Screen calls by urgency and route calls promptly accurately and professionally to appropriate party.
- Make cancel and reschedule patient appointments maintaining appointment schedule according to office procedure.
- Gather verify and enter demographic and insurance information on new and established patients necessary for completion of electronic health record and insurance claim processing at each patient visit on patient accounting system.
- Assist with proactive charge capture along with billing accuracy for providers and patients.
- Collect payments issue receipts and reconcile daily receivable activity to prepare for daily deposits.
- Open and/or close the department following specified guidelines of department.
- Work independently and responsible for timely completion of assigned functions.
- Be aware of what is happening in department and the organization by attending department meetings reading emails and regularly checking information on the organizations intranet site.
- Perform other duties as requested by Administrator to facilitate the smooth and effective operations of the office.
Qualifications
- High School or Vocational School graduate.
- Previous medical office experience preferred.
- Previous experience with an electronic health record or medical office software preferred.
- Previous experience coding diagnoses and procedures with ICD09CM and CPT preferred.
- Ability to interact effectively with physicians health care team members individuals and members of their support systems.
- Microsoft Office basic computer skills.
- Customer/patient focused.
- Critical thinking skills using independent judgment in making decisions.
- Knowledge of medical terminology anatomy and physiology preferred.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
