Briefer Technical Trainer Part-time - REMOTE Opportunity National Capital Region

If you love high profile and challenging programing projects supporting the U.S. Department of Defense Serco has a great opportunity for you! This Part Time Briefer Technical Trainerwill be 100 Remote and working with a dynamic team in the Acquisition Program Management & Logistics Business Unit supporting the My Service Benefits (MSB) program. Bring your expertise and collaborative skills to make an impact towards our military defense.

This position is contingent upon your ability to obtain/maintain/transfer an active NACI clearance.

This position is 100 Remote.

Our team provides training marketing and communications support for a government contract that manages three official websites which contain benefits information planning calculators and education and employment resources for Army and Air Force service members and their families.

In this role you will:

• Represent the MyServiceBenefits (MSB) program at various training events briefings conferences conventions and other awareness opportunities.
• Present MyArmyBenefits and MyAirForceBenefits information to audiences ranging from 10 to over 200 participants on both virtual and inperson briefing or training events.
• Be a knowledgeable resource on all aspects of military benefits and retirement including specific Army benefits and resources for retirement including the calculation of retired pay Survivor Benefit Plan (SBP) premiums and survivor benefit estimates.
• Brief audiences that include service members across the active and reserve components and all ranks including senior leaders and sometimes VIPs.
• Provide training to active and reserve component Retirement Services Officers on use of the websites especially the financial planning calculators.
• Develop create and maintain training materials for specific audiences using Microsoft 365 for use in briefings and training events updating them on a continuous basis to ensure timeliness and relevance.
• Coordinate briefing schedules and conduct regular communications with all points of contact. Conduct outreach to various military commands to create more briefing presentation and event opportunities for the schedule helping to increase awareness of the My Service Benefits program websites and tools among activeduty military members and their families.
• Assist Soldiers Airmen Guardians and their families with benefit calculations at supported events both for regularly scheduled briefings as well as for other events.
• Prepare required paperwork such as travel authorizations executive summaries expense reports and event feedback as required prior to and following every supported event.
• Provide additional assistance as required to the team marketing efforts and to the technical team as needed including idea input for social media posts and feedback from website users gathered at briefings and events.
• Attend regular team meetings as required and collaborate with other team members using online applications such as MS Teams Asana and others.
• Monitor military benefitsrelated media and track changes in law and regulations affecting benefits.
• Be comfortable learning new applications and working with technology.
• Work crossfunctionally with multiple MSB teams on various efforts.
• Travel at least twice per month but also up to 4 times per month to conduct presentations and briefings to small and large groups of various audiences and stakeholders.

Visit the following link for more information about how Serco supports our Veterans be successful in this role you will have:

• A U.S. citizenship.
• The ability to obtain and maintain a favorable National Agency Check (NACI)
• A Masters degree from an accredited college or university in Business English Marketing Communications Advertising/Public Relations Journalism or related field.
• 10 years of experience providing presentations to various military audiences including large groups of over 200 participants.
• To be proficient in Microsoft Office applications as well as MS Teams WebEx and other web presentation/meeting tools.
• Experience or familiarity with online and inperson meeting applications online collaboration tools and social media platforms.
• The ability to multitask manage competing priorities and meet project deadlines.
• Effective writing spelling grammar and punctuation skills.
• Exceptional presentation communication customer service critical thinking interpersonal and problemsolving skills.
• Selfdisciplined with respect to remote work available during core business hours for meetings and reach back as well as able to work weekends on a regular basis.
• Demonstrated experience collaborating in a team environment.
• The ability to travel up to 75.
• Ability to travel up to 3 weekends a month and occasional holidays. Travel is also required periodically during the week.

Additional desired experience and skills:

• Current or former Military Spouse or Veteran with prior experience working with DoD and a thorough knowledge of various aspects of military life and benefits.
• Experience working on a remote team.
• Experience with the Microsoft Suite.
• Located close to a major airport making travel more efficient and accessible.

If you are interested in supporting and working with our personnel across the globe on a passionate talented and diverse Serco team then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

In compliance with state and local laws regarding pay transparency the hourly range for this role is $40.00 to $44.00; however Serco considers several factors when extending an offer including but not limited to the role and associated responsibilities a candidates work experience education/training and key skills.

Serco Inc. is using this posting for the purpose of building a talent pipeline of qualified candidates for future anticipated growth. This position is not a funded/active opening. Should the position become funded/active qualified candidates will be invited to reapply to the updated posting.

Serco Inc. (Serco) is the Americas division of Serco Group plc. In North America Sercos 9000 employees strive to make an impact every day across 100 sites in the areas of Defense Citizen Services and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military numerous U.S. Federal civilian agencies the Intelligence Community the Canadian government state provincial and local governments and commercial clients. While your place may look a little different depending on your role we know you will find yours here. Wherever you work and whatever you do we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: If you require an accommodation with the application process please email: or call the HR Service Desk atoption 1. Please note due to EEOC/OFCCP compliance Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested this will require presentation of a governmentissued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco please email .