Client Relationship Specialist
Client Relationship Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Opening Client Relationship Specialist with ELUS Company in Blue Ash OH
Are you a driven Client Relationship Specialist Are you a strategic thinker with experience building and developing relationships Are you seeking a highly collaborative environment If so we want you to join our team!
We are seeking a Client Relationship Specialist to join our growing team. Our Relationship Specialists are a major strength of our company and provides critical support for our Outside Sales Engineers. This role is an exciting opportunity for a skilled Client Relationship Specialist to have the opportunity to contribute to ELUS Companys employeeowned organization. By working together with the Outside Sales Engineers this position will be to Provide Best in Class Customer Service for our Suppliers and End User Customers by facilitating and administering key support for all stakeholders.
Key Responsibilities:
- Facilitate business processes while maintaining professional and prompt communication with Sales Engineers to ensure timely completion of all tasks and meeting assigned deadlines.
- Take ownership of customer inquiries such as but not limited to issuing quotes processing orders tracking shipments providing after sales service and monitoring warranty/return requests.
- Basic understanding of accounting mathematical comprehension and data analysis.
- Problem solving troubleshooting handling complaints and answering questions.
- Develop strategies for time management administrative tasks reporting multiyear projects/alliance agreementsand all other assigned tasks.
- Collaborate across groups to ensure manufacturer and customer needs are communicated clearly and supported effectively.
- Strong customer focus with effective communication skills whether on the phone or via email.
- Possess a strong commitment to team environment dynamics with the ability to contribute expertise.
- Initiative to Develop Relationships with Suppliers and Customers.
- Ability to anticipate customers needs and match them with appropriate products/services.
Qualifications:
- Bachelors Degree in related field and/or equivalent experience; required.
- At least 3 5 years of professional working experience; required.
- Experience in manufacturing sales and/or experience within the utility industry; preferred.
- Demonstrates expertise in working with Microsoft Office 365 applications. (Word Excel and PowerPoint); required.
- Experience with CRM systems like Salesforce or RepBox.
- Excellent communicator with a positive attitude and energy.
- Customer Service Focused with a commitment to high standards.
- Comfort working under pressure/deadlines.
- Selfmotivated and comfortable working independently and collaboratively.
- Exceptionally organized with a keen eye for detail and a strong problemsolving mindset.
ELUS is a Manufacturers Agent for utility sales in Ohio Kentucky Indiana Michigan Southern Illinois Western Pennsylvania and Tennessee. We are committed to providing indepth industry knowledge and building strong relationships between electric utilities electric equipment manufacturers and service providers. By working as a team with our customers and principal partners we strive to improve communication while building trusting relationships with our industry colleagues. One of our primary goals is to establish longlasting relationships between power providers and high voltage equipment suppliers.
If you are ready for a new challenge and meet the qualifications outlined above apply online today.
Visit learn more.
Employer is EOE/AA/M/F/D/V.
#ZR
Required Experience:
Unclear Seniority
Employment Type
Full Time
