About the Role:

Grade Level (for internal use):

• Possess an in depth understanding of our software platform functionality related services and an overview of the technical functionality. Leverage this knowledge to strategically implement processes and work with executive management floor management and other various departments within the dealership on appropriate usage.
• Responsible for daytoday dealer relationship management and champion the adoption and ongoing use of the company product in the dealerships
• Execute launch planning manage the product implementation and deliver initial and ongoing training to meet the needs of the dealers in their area through regular monthly performance visits as well as the same to the regional team
• Serve as first point of contact for our handling dealerships issues and follows up on those that have been escalated
• Bring best practice knowledge of the product into the client organization to support the companys value proposition to its dealerships and to teammates on the regional team
• Ensure that product changes new features and releases are communicated and implemented in a timely manner to their accounts
• This position will cover a geographical area and work as part of a larger team reporting to a Director of Dealer Relations
• Responsible for the retention of 25 accounts
  

Who you are:

• Bachelors degree in Business Management Marketing or a related field
• 35 years professional experience working in sales marketing or customer service in a luxury automotive retail environment
• Significant experience working with CRM tools and are at ease with technology
• Think quickly on your feet and handle ambiguity
• Communicate well both orally and in writing and demonstrate business and financial acumen in your daily work
• Know how to establish rapport and develop meaningful relationships with your clients
• Negotiate effectively finding the winwin solution to problems
• Proactively solicit feedback ask clarifying questions and resolve issues in a nonconfrontational way
• Ability to perform as part of a larger team and work independently to schedule and prioritize your work
• Regularly assess your own performance and adapt your work to achieve better results
• Must believe in what you do and feel a vested interest the companys success
• This role requires 90100 travel within the region covering UTAZNM and nationally as needed. A valid driver license is required to perform the job.

Expected Hours of Work:

This is a fulltime position. Generally work is performed Monday through Friday though holidays and weekends may be required.

About automotiveMastermind:

Who we are:

Founded in 2012 automotiveMastermind is a leading provider of predictive analytics and marketing automation solutions for the automotive industry and believes that technology can transform data revealing key customer insights to accurately predict automotive sales. Through its proprietary automated sales and marketing platform Mastermind the company empowers dealers to close more deals by predicting future buyers and consistently marketing to them. automotiveMastermind is headquartered in New York City. For more information visit automotivemastermind.

At automotiveMastermind we thrive on high energy at high speed. Were an organization in hypergrowth mode and have a fastpaced culture to match. Our highly engaged teams feel passionately about both our product and our people. This passion is what continues to motivate and challenge our teams to be bestinclass. Our cultural values of Drive and Help have been at the core of what we do and how we have built our culture through the years. This cultural framework inspires a passion for success while collaborating to win.

What we do:

Through our proprietary automated sales and marketing platform Mastermind we empower dealers to close more deals by predicting future buyers and consistently marketing to them. In short we help automotive dealerships generate success in their loyalty service and conquest portfolios through a combination of turnkey predictive analytics proactive marketing and dedicated consultative services.

Whats In It For You

Our Purpose:

Progress is not a selfstarter. It requires a catalyst to be set in motion. Information imagination people technologythe right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Were constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity Discovery Partnership

At S&P Global we focus on Powering Global Markets. Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a companymatched student loan contribution and financial wellness programs.

• Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some bestin class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits/benefitsummaries

Diversity Equity and Inclusion at S&P Global:
At S&P Global we believe diversity fuels creative insights equity unlocks opportunity and inclusion drives growth and innovation Powering Global Markets. Our commitment centers on our global workforce ensuring that our people are empowered to bring their whole selves to work. It doesnt stop there we strive to better reflect and serve the communities in which we live and work and advocate for greater opportunity for all.