Sr Content Strategist EUCF Learning Development

Amazon EU Customer Fulfilment Operations is seeking a Senior Content Strategist to join the Learning & Development (L&D) team. In this role you will design and execute a strategic and innovative training and internal communications content strategy.

The ideal candidate will have a handson datadriven approach to creating clear measurable content with definable outcomes. You will have a diverse background in publishing editing communications and marketing with a strong focus on educational content development adult learning theories and behavioral science principles. This is an exciting opportunity to be part of a global team committed to ensuring consistency in the Amazonian employee experience.

We are looking for a professional who insists on highest standards dives deep into details has a strong bias for action and can manage competing priorities. The role would suit a detailorientated people person with a passion for problemsolving and writing. You will keep composure in fastmoving situations embrace ambiguity and changing tides be able to quickly get up to speed on complex issues anticipate employee questions/reactions and quickly prepare thorough messaging strategies. To be successful in this role you will need excellent communications skills a high bar for clear and actionable writing ability to look around corners work independently and a talent for effective collaboration across diverse audiences.

This position can be based in either UK: London Manchester Peterborough ES: Madrid or PL: Wroclaw.
Travel required for 20 time.

Key job responsibilities
1. Establish and implement a comprehensive optimization and maintenance process for 4K training assets.
2. Lead word reduction initiatives to improve content clarity.
3. Apply behavioral science principles to rewrite and enhance training materials created by technical experts.
4. Collaborate with business stakeholders and subject matter experts to develop and implement content strategies that improve the educational effectiveness of training materials.
5. Mentor and guide content creators of varying writing experience to improve their skills in concise educational writing.
6. Create style guides and best practices for content creation within the organization.
7. Make datadriven decisions: analyze quantitative and qualitative data to refine your content approach and enhance the effectiveness and impact of learning programs across the organization.
8. Develop tailored internal communications plans and content to engage Amazons employees globally at various seniority levels.
9. Advocate for the learner experience raising the bar through passion for internal communications willingness to take risks and impeccable judgment.

About the team
Our vision is to Be Earths leaders in personal & professional development fostering a culture for Amazonians to have impactful learning experiences. Our mission is to enable people to perform and fulfill their unique potential. We proactively identify learning needs and deliver inclusive innovative and engaging learning journeys that add value in a fun and inspiring way. Were a welcoming bunch and wed love to have you join our team.

Bachelors degree in business operations human resources adult education organizational development instructional design or related field
2 years of experience in content strategy internal communications publishing or editorial roles

Masters degree
Experience in program or project management
Proven track record in developing and implementing content strategies for educational purposes

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