Join Amazons commitment to Customer Obsession by working with Amazon Surface Transportation supporting all Middle Mile ground and yard operations across the Amazon network! Join Amazons Launch Adoption and Facilities (LEAF) team in our mission to revolutionize Middle Mile yard operations. Were seeking an Infrastructure Escalation Specialist to support our Fleet Infrastructure across the as quickly accurately and cost effectively as possible.
The ideal candidate is detailoriented and capable of managing strategic vendor relationships while analyzing invoice and purchasing patterns to inform critical decisions in infrastructure and fuel industries.
Key job responsibilities Support nationwide transportation network in a safe customerfocused manner Develop and design solutions to difficult problems Manage outside contractors and vendors Handle multiple projects and daily activities meet deadlines and develop plans on how to accomplish departmental and distribution goals Ensure that all programs and procedures are followed answering incident ticket escalations from 3rd Party companies
About the team The Launch Adoption and Facilities (LEAF) team provides crucial infrastructure services (fleet and fuel) for multiple Amazon transportation business units both internally and externally.
High school or equivalent diploma 1 years of using a computer maintenance management system in planning scheduling and auditing overall facilities/maintenance activities experience 1 years of working with computers and Microsoft Office products and applications experience Work a flexible schedule/shift/work area including weekends nights and/or holidays Travel up to 15 of the time 1 years of experience in project construction or customerservice facing role
2 years of Microsoft Office products and applications experience Ability to work independently while maintaining all deadlines and critical date obligations Effective time management and organization skills Effective and professional communication skills Demonstrated ability to establish processes workflows standard procedures Selfstarter that is able to identify opportunities and drive solutions Entry level competency in support of a full range of construction management/administrative tools and best practices Comfortable operating in an extremely fastpaced environment with a high degree of ambiguity Excellent problem solving skills with diverse stakeholder groups Real Estate due diligence negotiation or transaction experience
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
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