Program Manager II Brand Protection
Program Manager II Brand Protection
Posted on :
15-03-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 66800 - 142800
Vacancy
1 Vacancy
Posted on :
15-03-2025
Job Description
Are you interested in helping Amazon ensure that customers make great purchase decisions and enable the worlds most recognized Brands using Amazon to have the best experience listing and selling their products The Automated Brand Protection team designs and builds high performance software systems using machine learning that identify and prevent abuse on behalf of brand owners worldwide. We are looking for a Program Manager to join the Amazon Brand Protection (ABP) team to help us to continue to scale across our stores Worldwide.
This is a global role that might include interaction with brands operational teams and stakeholders in countries outside of the United States requiring an ability to communicate effectively and understand the different needs of global customers. You should have experience leading key initiatives from conception to launch in a rapidly evolving environment. As a program manager you will be adding critical value by helping our organization operate at scale.
Key areas of ownership include:
> Driving continuous improvement in the ABP process to support global away team feature requests in postpurchase products globally.
> Build new mechanisms to enable coordination and scale for ABP to support new marketplace launches and crossteam initiatives
> Build new program mechanisms to manage crossAmazon rapid experimentation in the brand protection space.
> Identify operational gaps build new processes with stakeholders create a Standard Operating Procedure (SOP) from the processes and obtain approvals for the SOP for products and new business models
> Take a birds eye view Big Picture overseeing and ensuring integration between the specific Process and other processes
> Ensure proper Key Performance Indicators are set and measured to determine the impact of process changes
> Write clear and detailed SOPs and functional requirements
Key job responsibilities
Drive endtoend high impact and high visibility programs that impact pricing and thereby customer experience on Amazon
Collaborate with Tech Product Operations and Category teams to ensure timely deliverables for key projects
Analyze data and dive deep into processes to derive business critical insights for enhancing systems
Write compelling business documents and drive outcomes for Senior Leadership at Amazon
Build a data oriented culture adopt technical solutions and drive process improvement projects to achieve operational and business goals.
A day in the life
As a Program Manager you will be working on high impact high visibility programs that directly impacts our customers. You will be required to ideate analyze data generate insights develop proof of concepts write compelling business case and gain agreement from Leaders across levels & functions implement the solution. You will be required to collaborate with leaders from Tech Operations Business Finance Legal teams to drive the programs from ideation to implementation effectively.
3 years of program or project management experience
3 years of defining and implementing process improvement initiatives using data and metrics experience
Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and nontech teams
3 years of driving end to end delivery and communicating results to senior leadership experience
3 years of driving process improvements experience
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66800/year in our lowest geographic market up to $142800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
This is a global role that might include interaction with brands operational teams and stakeholders in countries outside of the United States requiring an ability to communicate effectively and understand the different needs of global customers. You should have experience leading key initiatives from conception to launch in a rapidly evolving environment. As a program manager you will be adding critical value by helping our organization operate at scale.
Key areas of ownership include:
> Driving continuous improvement in the ABP process to support global away team feature requests in postpurchase products globally.
> Build new mechanisms to enable coordination and scale for ABP to support new marketplace launches and crossteam initiatives
> Build new program mechanisms to manage crossAmazon rapid experimentation in the brand protection space.
> Identify operational gaps build new processes with stakeholders create a Standard Operating Procedure (SOP) from the processes and obtain approvals for the SOP for products and new business models
> Take a birds eye view Big Picture overseeing and ensuring integration between the specific Process and other processes
> Ensure proper Key Performance Indicators are set and measured to determine the impact of process changes
> Write clear and detailed SOPs and functional requirements
Key job responsibilities
Drive endtoend high impact and high visibility programs that impact pricing and thereby customer experience on Amazon
Collaborate with Tech Product Operations and Category teams to ensure timely deliverables for key projects
Analyze data and dive deep into processes to derive business critical insights for enhancing systems
Write compelling business documents and drive outcomes for Senior Leadership at Amazon
Build a data oriented culture adopt technical solutions and drive process improvement projects to achieve operational and business goals.
A day in the life
As a Program Manager you will be working on high impact high visibility programs that directly impacts our customers. You will be required to ideate analyze data generate insights develop proof of concepts write compelling business case and gain agreement from Leaders across levels & functions implement the solution. You will be required to collaborate with leaders from Tech Operations Business Finance Legal teams to drive the programs from ideation to implementation effectively.
3 years of program or project management experience
3 years of defining and implementing process improvement initiatives using data and metrics experience
Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and nontech teams
3 years of driving end to end delivery and communicating results to senior leadership experience
3 years of driving process improvements experience
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66800/year in our lowest geographic market up to $142800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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