System Development Manager Mechatronics Sustainable Packaging

Have you ever ordered a product from Amazon and been amazed at how fast you receive it Every day Amazon engineers are relentlessly working to decrease the time between clicking and delivery for our customers. Mechatronics & Sustainable Packaging (MSP) powers the physical engine at the heart of Amazon. MSP builds and operates software hardware and processes that run the global network of fulfillment centers that move many millions of units of inventory employ tens of thousands of people and ensure that customers get what they want when we promised we would get it to them.

A successful candidate for this role will have an established background in managing software support organization has a strong customer focus excellent project management skills great communication skills and a motivation to achieve results in a fast paced environment. This manager will collaborate with business teams program/project management teams and software engineering teams to help drive operational Excellence and scale our business. The role also involves driving smaller scope development projects and building custom tools to automated manual processes.

Key job responsibilities

Lead a team of 10 highly talented Dev Ops & Sys Dev engineers responsible for managing all aspects of missioncritical systems.
Lead and manage the team that drives organizational standards for operational excellence and resiliency
Establish strong relationships with internal partners and peer stakeholders to understand and meet their needs while operating existing systems at a high quality
Participate in incident management to resolve outages and communicate with a global audience and participate in calls resolving outage.
Develop and maintain a culture of innovation and operational efficiency in the team.
Manage the design and development of new software solutions supporting our internal teams including code reviews testing deployment and postlaunch monitoring
Hiring growing and retaining engineering team keeping up with the high Amazon bar. This leader will be responsible for continuing to build an extremely high caliber team.
A successful candidate will be a handson manager with an established background in developing and operating platforms and services developing and hiring extraordinary talent have strong technical ability great communication skills and a motivation to achieve results in a dynamic fast paced environment.

Bachelor degree in Computer Science or related discipline.
8 years industry experience with 4 years of experience in managing System development Engineers/ Similar roles.
Experience in building reliable and secure software solutions managing the projects across cross functional teams and managing release schedules.
Good track record of developing system engineers through various career stages and building highperformance teams.
Experienced in using an iterative process such as SCRUM to deliver engineering projects; experience in continuous improvement to development process.

Expertise in operational excellence security compliance and distributed systems resiliency.
Knowledge of professional software engineering practices & best practices for the full software development life cycle including coding standards code reviews source control management build processes testing and operations.
Experience developing in Python for similar modern programming language such as C Java C# or Ruby.
Expertise in operations of highly available and scalable internet systems with large customer base.
Experience managing staff and meetings across multiple sites and time zones.
Excellent communication abilities both verbal and written including longform business writing on complex topics
Ability to drive effective teamwork collaboration and commitment
Excellent analytical problem solving and troubleshooting skills
Experience developing and improving operational documentation procedures and workflows
Ability to credibly coordinate between technical teams peers and business stakeholders
Ability to quickly learn and adopt new technologies
Experience managing oncall support coverage escalation and critical issue management
Experience in contributing to the definition and implementation of automation opportunities within an operations environment
Experience in root cause analysis and error correction identifying changes to procedures and systems to implement long term fixes and avoid repeating issues
Excellent written and verbal communication skills.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $149700/year in our lowest geographic market up to $258800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.