Snr Process Expert ST ATS ACES

Are you interested in shaping the future of Amazon Transportation Services (ATS) for our Surface Transportation operations Do you want to work in a large scale organization but with a startup feeling Do you want to create processes operating models and drive Amazon network improvements Do you have a strong passion for continuous improvement and implementing methodologies such as Six Sigma and Lean
EU Amazon Transportation Services ACES (Amazon Customer Excellence System) team is seeking a highly skilled and motivated person as a Sr Process Expert to help develop a world class middle mile process that delivers goods on time at the best cost.
This position will support Amazon Transportation Services and drive operational excellence and project management across the entire EU Fulfillment Center Sort Center Air Node and Delivery Station network. A successful candidate will have experience managing large and complex projects with bias for action needed in a startup environment.

A successful candidate will demonstrate:
Passion for continuous improvement and developing mechanisms to reduce defects
Willingness to roll up your sleeves and do whatever is necessary; owner mentality
Strong change management and implementation experience including a demonstrated ability to engage effectively with high levels of management
Ability to think strategically and execute methodically
Ability to drive projects from initially ambiguous states
Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases
Demonstrated ability to write detailed project and business plans.
High attention to detail and proven ability to manage competing priorities simultaneously


Key job responsibilities
Drive network level excellence by designing and implementing systems metrics and programs that maximize compliance productivity and continuous improvement.
Build strong partnership with operations field leaders to identify impact of new business initiatives and successfully integrate and deploy them onsite.
Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers.
Work with technology teams and product managers to develop new tools and systems to support the growth of the business.
Support to improve the vision content and delivery of standard work and ACES Training program.
Create benchmark standards and audit process
Analyze and solving operational barriers with a focus on understanding root causes.

A day in the life
As a Senior Programme Manager youll drive and manage the implementation of creative datadriven change in Amazon leading improvement projects and programmes. Youll use strategic thinking to define and implement an efficient project plan. Some managers are based onsite while others work remotely depending on the most suitable option for their team and tasks.

Senior Programme Managers have significant responsibilities and youll deal with complex challenges with creativity innovation and leadership. With a responsibility extending beyond process improvements you could also contribute to improving other areas of the business like diversity equity and inclusion.

About the team
Amazon couldnt deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS youll be welcomed into a diverse team that plays a central role in our success. Using air sea and road transport as well as sortation centres equipped with the latest technology youll help Amazons transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.
We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination quickly conveniently and sustainably.

A degree
Relevant experience communicating with and influencing a range of different stakeholders including senior management
Relevant experience in managing largescale programmes or projects
Advanced proficiency in verbal and written English

Advanced or masters degree
Lean Six Sigma Kaizen Prince2 certifications or any other project management certification
Relevant experience working in a supply chain logistics or operations environment
Experience in conceptualising and implementing operational or supplychain management improvements

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Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.

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