This role is based out of Seattle Phoenix or Nashville.
Are you looking to be an owner in the planning of one of the fastestgrowing lastmile providers for Amazon This role is focused on the creation and management of Capacity Planning for Rural Super Rural (RSR).
What is RSR
Rural Super Rural (RSR) is an emerging organization that executes delivery of small parcel and heavy/bulky packages in rural communities across North America. We merge multiple service types to enhance the customer experience in communities which we dont currently service including scheduled delivery of bulky freight and customerfacing services to accept customer returns.
The Role:
The Capacity Planning Supply Chain Manager is responsible for collecting critical business inputs from downstream partners on On the Road (OTR) and Under the Roof (UTR) capacities to deliver an endtoend 17week volume plan. This role will be responsible for maximizing station outputs ensuring strict planning accuracy and balancing upstream volume attainment and share of all Amazon parcels in the service area. They will be responsible for multiple regions and sites across North America and will interface with multilevel leadership to drive planning success and triage sites which are underperforming. They will closely work with North America Transportation and Supply Chain stakeholders to balance volume across their territories and work to identify and solve volume flow issues related to capacity middle mile connections and configuration errors. The Capacity Planner will drive lastmile volume share between Amazon FLEX and Delivery Service Providers to precisely estimate the shipments per route and delivery performance using historical trend analytics and future forecasting models. The success of the sites within the network depends on the Capacity Planner to ensure costs and capacity are optimized to produce a quality experience for internal and external Amazon stakeholders.
Key job responsibilities
Create optimize and solicit the biweekly capacity plan for their territory and gain alignment with downstream partners before publishing the final plan into the planning systems
Drive innovation in planning tools and develop impact statements to Amazon Metrics for deviations in plan or actual performance
Lead alignment discussions with down and upstream partners to earn trust in the planning process
Influence tools and system changes with BI and Tech teams and participate in the tool roadmaps in OP1 and OP2
Develop weekly dashboards on site level performances and deliver resolutions for sites out of planning tolerance
Maintain a high bar for planning accuracy and drive changes to planning inputs when stations are outside of performance tolerance
Engage with other Amazon businesses and partners to improve planning accuracy
Travel Domestically up to 20
3 years of program or project management experience
3 years of working cross functionally with tech and nontech teams experience
3 years of defining and implementing process improvement initiatives using data and metrics experience
2 years of supply chain experience
Bachelors degree
Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
Experience defining program requirements and using data and metrics to determine improvements
3 years of driving end to end delivery and communicating results to senior leadership experience
3 years of driving process improvements experience
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules
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Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $77200/year in our lowest geographic market up to $141500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.