The Sr. Program Manager Screenings Policy OnRoad Staffing (ORS) is an omnipurpose role that is crossfunctionally strategic analytical and influential. The scope of impact spans globally across the Americas directly supporting an organization of 100 team members. This position requires a visionary leader as well as the ability to exude tenacity. The Sr. Program Manager Screenings Policy OnRoad Staffing serves as both the tactical and strategic partner to the ORS team. They create policy and mechanisms for inspections where they may not exist in a highly complex space. The PM must influence Senior leaders through written communication of policy changes which explain the greater impact to the business. In addition the PM will deliver multiple projects at once.
The scope of this role includes the ability to lead innovate and improve the screenings policies within the OnRoad Staffing organization. This is a highly visible role that requires interaction and partnership with senior leaders across the Americas teams to identify efficiency gains best practices automating the constant measurement of productivity and ability to deliver a globally scalable experience. This role requires a leader with solid analytical abilities sound business acumen and exceptional written and oral communication skills. Additional responsibilities will encompass the project lifecycle from requirements gathering and intake management to UAT coordination and end user training. The Sr Program Manager plays a crucial role in defining/iterating policy and deploying automated solutions to ensure organizational success. This role will own team metrics and deliver regular reports on progress to leaders impacting goals that are high in impact and ambiguity demanding strategic planning and inputs from large customer segments such as (Finance 3P Legal PPT HR DSP and ORS) requiring tradeoff decision making for resources impacting team roadmaps. All of this is expected while demonstrating exceptional business judgement constantly innovating and improving business operational deliverables.
Key job responsibilities
Manage and oversee various crossfunctional programs ensuring successful delivery.
Develop and refine program strategies effectively leading and motivating teams.
Set clear objectives for programs leveraging data analytics to drive improvements and achieve metrics.
Navigate and resolve ambiguities in business scenarios applying creative problemsolving skills.
Foster collaboration with internal and external partners to optimize resource allocation and project success.
Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.
Bridge gaps in team dynamics processes and systems preventing common project pitfalls.
Identify and mitigate risks preventing them from escalating into major issues.
Regularly communicate with senior managers business leaders and other stakeholders to support key business initiatives.
Develop implement and oversee KPI reporting for a program portfolio ensuring clear visibility of milestones and project performance.
Manage and communicate project budgets effectively.
5 years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy end to end delivery and communicating results to senior leadership
Bachelors Degree in Business Engineering Operations Supply Chain Transportation Logistics or related field
5 years of defining and implementing process improvement initiatives using data and metrics experience
Knowledge of Excel
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and nontech teams
Data analysis; ability to assign measurement of success running queries
5 years of driving end to end delivery and communicating results to senior leadership experience
5 years of driving process improvements experience
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules
Experience of Six Sigma/Lean analytical techniques
Knowledge of SQL
Concept to launch programs on large scale (across the US or Globally)
Create and launch Onboarding/New hire programs is nice to have but not a requirement
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Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.