We are looking for a datadriven perceptive and analytical Risk Manager capable of breaking down and solving complex problems.
This position will require you to employ your strategic thinking data skills and investigative abilities to tackle intricate issues related to the detection and prevention of fraud and abuse.
An ideal candidate is highly flexible a strong communicator demonstrates significant bias for action and loves learning. Our team works on fraud and abuse spanning a wide range of problems like counterfeit products from sellers account compromises contact abuse among others. We are passionate about protecting our selling partners and customers from bad actors and want a candidate that shares that passion.
Selling Partner Trust and Store Integrity (TSI) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers brands selling partners vendors and Amazon from fraud counterfeit and abuse as well as providing worldclass support and building loyalty with Amazons millions of selling partners. The Special Projects and Investigations (SPI) team within SPS protects Amazon customers and stores by launching investigative projects and detection mechanisms by deep diving key events within the bad actor lifecycle to detect abuse at the earliest point and close the gap for bad actors. Our growth requires highly skilled candidates who move fast have an entrepreneurial spirit to create new solutions a tenacity to get things done thrive in an environment of ambiguity and change and are capable of breaking down and solving complex problems.
Key job responsibilities
Investigate risk and analyze large datasets to identify anomalies and trends that can be used to identify abuse at scale.
Deliver results in highly ambiguous and fastmoving environment
Use highlevel judgment to own complex investigations and enforcement decisions driven through data.
Write deep dive documents summarizing investigations and proposing solutions
Foster collaboration across different departments to deliver comprehensive solutions
Support teams in responding to investigating and managing escalations around different types of abuse.
Identify gaps and risks in Amazons current mechanisms and policies and recommend solutions to product/policy owning teams.
Monitor media and global events to develop awareness of trends in ecommerce
About the team
Our team is comprised of practitioners with deep expertise in fraud detection abuse prevention threat intelligence using analytical and and/or technical skills. We leverage our specialized industry knowledge along with broad risk management experience gathered over many years to deliver results for our customers. Our team wears multiple hats and takes ownership of complex highimpact problem areas. We speak 10 languages write code in 3 (mostly selftaught on the job) and celebrate learning and taking risks. We encourage experimentation and curiosity while supporting each other to constantly learn and grow.
Our work is to solve hard puzzles and identify what hasnt already been discovered typically with data and always with a lot persistence and curiosity. If you like the sound of that come join us.
4 years of compliance program management legal governance audit risk/loss prevention or equivalent experience
Bachelors degree or equivalent
Experience with SQL and Excel
Experience handling confidential information
5 years of program requirements definition and data and metrics leveraging to drive improvements experience
Professional auditing qualification or similar risk or compliance credentials
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66800/year in our lowest geographic market up to $142800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.