Field Service Technician
Field Service Technician
Posted on :
15-03-2025
Employer Active
1 Vacancy
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Job Description
Dematic Corporation is now hiring a Regional Field Service Technician. Under the direction of the Field Service Manager this position provides service and repair and service and maintenance training for installed Dematic systems and equipment. As the Dematic representative in the Customers facility this position is heavily responsible for maintaining customer goodwill toward Dematic. The primary objective is to ensure that Dematic systems have the greatest availability possible for customer use and that customers are satisfied with their Dematic system and equipment. This role can be based anywhere throughout North America preferably by an airport for travel. Overtime and occasional weekend work may be required.
What we offer:
What We Offer:
- Career Development
- Competitive Compensation and Benefits
- Pay Transparency
- Global Opportunities
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
The base pay range for this role is estimated to be $30 to $35.50 per hour at the time of posting. Final compensation will be determined by various factors such as work location education experience knowledge and skills.
Seeking candidates from New York / New Jersey.
Tasks and Qualifications:
What You Will Do In This Role:
- Participates in semicomplex equipment trial runs investigative tests repairs and overhauls.
- Participates in training customers on semicomplex products and services.
- Performs semicomplex maintenance on tools test equipment etc. and maintains documents of all inspections maintenance and repair work and failures.
- Participates in responding to semicomplex service calls.
- Participates in assessing the performance of semicomplex products/equipment based on field support data and recommends modifications or improvements.
- Performs semicomplex work within the technical or paraprofessional areas.
- Effectively identifies problems as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex.
- Refers to complex unusual problems for others.
What We Are Looking For:
- Trade school graduate or twoyear Associates degree in a mechanical electrical or mechanical technician program. Bachelors degree in engineering preferred.
- Two years (minimum) experience in troubleshooting electromechanical and/or mechanical equipment. The successful candidate must have some work experience with material handling equipment. Service experience with
- Automatic Guided Vehicles (AGV) Automated Storage and Retrieval Systems (AS/RS) or conveyors are highly prized.
- The candidate must be willing to travel on short notice and spend more than 80 of the time traveling. The candidate may be continuously away from home for as long as a month (offer travel expenses).
- Must be willing to be available during off hours and travel accordingly.
- Willingness to work weekends holidays and off shifts.
- Must be able to act calmly in stressful situations.
- Must be able to write concise clear and complete trip reports in the time frame required according to Dematic procedures.
- The candidate must have knowledge of using personal computers for word processing database functions and communications. Understanding personal computer hardware setup and software configuration is required.
- Working experience with troubleshooting Programmable Logistic Controllers (PLC) is required.
#Inpost
Required Experience:
IC
Employment Type
Hourly
Key Skills
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