Senior Technical Writer AIML Documentation
Senior Technical Writer AIML Documentation
Posted on :
15-03-2025
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1 Vacancy
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Job Description
Can you document and explain complex information clearly and concisely The Technical Content Experience (TCX) group also known as AWS Documentation is looking for a technical writer to support Amazon AI and ML services. We are seeking a skilled technical writer to join our team working on the AWS Cloud Development Kit (CDK) documentation. The AWS CDK is an opensource software development framework for defining cloud infrastructure as code using familiar programming languages. Learn more about the AWS CDK this role youll collaborate with developers product managers and other technical writers to create and maintain highquality documentation for the AWS CDK.
You have a strong interest in exploring emerging AI technologies to improve content development efficiency. Your work will directly impact developers success in building and deploying cloud infrastructure using the AWS CDK..
Ideally you have both a technical background that enables easy interaction with software developers and a demonstrated ability to deliver highquality technical documentation. You will be part of a customerobsessed dynamic team of talented geographically distributed highly technical communicators. Join us on our journey to provide highquality documentation and code examples to our customers!
Code:
Key job responsibilities
Author and deliver highquality conceptual and procedural content API reference documentation and code examples
Test documentation examples and code samples to ensure accuracy
Work with multiple programming languages including TypeScript Python and JavaScript
Managed Gitbased and open sourcebased documentation workflows
Develop negotiate and drive content strategy in alignment with product strategy and Amazon content guidelines
Work with customer feedback use website and content engagement data and direct your analysis and insights into improving content performance and strategy
Advocate for optimal customer experiences dive deep to develop domain expertise and function as the first customer for your products
Work with other writers to improve how we write hire and develop talent and identify and drive opportunities to boost team efficiency
A day in the life
Our team puts a high value on worklife balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here which is why we arent focused on how many hours you spend at work or online. Instead were happy to offer a flexible schedule so you can have a more productive and wellbalanced lifeboth in and outside of work.
About the team
The AWS Documentation team writes and provides support for a diverse technical audience such as developers DevOps professionals IT professionals and technical program managers. On behalf of our customers we innovate we research we learn and we experiment. We collaborate with product managers to understand our customers needs. We partner with software developers to learn about the inner workings of AWS services so that we can influence product design and the customer experience with the product. We know that what we do makes a difference to our customers. We work and train together so that we are always learning from one another and we celebrate and support the career progression of our team members.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
This team is part of AWS Utility Computing:
Utility Computing (UC)
AWS Utility Computing (UC) provides product innovations from foundational services such as Amazons Simple Storage Service (S3 and Amazon Elastic Compute Cloud (EC2 to consistently released new product innovations that continue to set AWSs services and features apart in the industry. As a member of the UC organization youll support the development and management of Compute Database Storage Internet of Things (Iot) Platform and Productivity Apps services in AWS including support for customers who require specialized security solutions for their cloud services.
Degree or certification in a relevant technical field or equivalent experience
A minimum of 5 years of experience designing and producing content for a technical audience that include data scientists or business consumers of AI technologies
Experience using content publishing tools to write format manage and publish technical content on the web
Ability to read and write basic example code in one or more programming languages such as Python Java JavaScript Ruby C# or Go.
Strong written and verbal communication skills
Background in machine learning or artificial intelligence
Experience working with XML markdown or HTML
Familiarity with using and following a style guide
Experience designing planning and delivering content that meets the needs of a technical audience
Experience working directly with teams of software engineers and product managers
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $96900/year in our lowest geographic market up to $195800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
You have a strong interest in exploring emerging AI technologies to improve content development efficiency. Your work will directly impact developers success in building and deploying cloud infrastructure using the AWS CDK..
Ideally you have both a technical background that enables easy interaction with software developers and a demonstrated ability to deliver highquality technical documentation. You will be part of a customerobsessed dynamic team of talented geographically distributed highly technical communicators. Join us on our journey to provide highquality documentation and code examples to our customers!
Code:
Key job responsibilities
Author and deliver highquality conceptual and procedural content API reference documentation and code examples
Test documentation examples and code samples to ensure accuracy
Work with multiple programming languages including TypeScript Python and JavaScript
Managed Gitbased and open sourcebased documentation workflows
Develop negotiate and drive content strategy in alignment with product strategy and Amazon content guidelines
Work with customer feedback use website and content engagement data and direct your analysis and insights into improving content performance and strategy
Advocate for optimal customer experiences dive deep to develop domain expertise and function as the first customer for your products
Work with other writers to improve how we write hire and develop talent and identify and drive opportunities to boost team efficiency
A day in the life
Our team puts a high value on worklife balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here which is why we arent focused on how many hours you spend at work or online. Instead were happy to offer a flexible schedule so you can have a more productive and wellbalanced lifeboth in and outside of work.
About the team
The AWS Documentation team writes and provides support for a diverse technical audience such as developers DevOps professionals IT professionals and technical program managers. On behalf of our customers we innovate we research we learn and we experiment. We collaborate with product managers to understand our customers needs. We partner with software developers to learn about the inner workings of AWS services so that we can influence product design and the customer experience with the product. We know that what we do makes a difference to our customers. We work and train together so that we are always learning from one another and we celebrate and support the career progression of our team members.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
This team is part of AWS Utility Computing:
Utility Computing (UC)
AWS Utility Computing (UC) provides product innovations from foundational services such as Amazons Simple Storage Service (S3 and Amazon Elastic Compute Cloud (EC2 to consistently released new product innovations that continue to set AWSs services and features apart in the industry. As a member of the UC organization youll support the development and management of Compute Database Storage Internet of Things (Iot) Platform and Productivity Apps services in AWS including support for customers who require specialized security solutions for their cloud services.
Degree or certification in a relevant technical field or equivalent experience
A minimum of 5 years of experience designing and producing content for a technical audience that include data scientists or business consumers of AI technologies
Experience using content publishing tools to write format manage and publish technical content on the web
Ability to read and write basic example code in one or more programming languages such as Python Java JavaScript Ruby C# or Go.
Strong written and verbal communication skills
Background in machine learning or artificial intelligence
Experience working with XML markdown or HTML
Familiarity with using and following a style guide
Experience designing planning and delivering content that meets the needs of a technical audience
Experience working directly with teams of software engineers and product managers
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $96900/year in our lowest geographic market up to $195800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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