IS Deputy Chief Information Officer DCIO Operations and Service Delivery
IS Deputy Chief Information Officer DCIO Operations and Service Delivery
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Job Description
Job Description Summary
The Deputy Chief Information Officer (DCIO) for Operations reports to the Medical University of South Carolina (MUSC) Enterprise Chief Information the Deputy Chief Information Officer (DCIO) for Operations & Service Delivery reports to the Medical University of South Carolina (MUSC) Enterprise Chief Information Officer (CIO) and is a member of the senior corporate IT leadership team. The DCIO partners with MUSCs academic clinical and business leadersstrategic partners and IT leaders to align strategic objectives with resources capabilities ensures EHR integrity and business continuity. The DCIO leads and oversees overall IT operational efficiency and effectiveness as well as driving the development deployment and ongoing management of the IT service delivery processes. The DCIO is the senior IT executive responsible for optimizing the use and deployment of technology through standardized processes resource management and strategic alignment to deliver optimal value in support of MUSCs academic research and healthcare missions.
Entity
Medical University Hospital Authority (MUHA)Worker Type
EmployeeWorker SubType
RegularCost Center
CC002319 SYS IS Business OperationsPay Rate Type
SalaryPay Grade
Health00Scheduled Weekly Hours
40Work Shift
Job Description
Deputy Chief Information Officer (DCIO) Operations and Service Delivery
Department: MUSC Information Solutions
Position Description:
The Deputy Chief Information Officer (DCIO) for Operations reports to the Medical University of South Carolina (MUSC) Enterprise Chief Information the Deputy Chief Information Officer (DCIO) for Operations & Service Delivery reports to the Medical University of South Carolina (MUSC) Enterprise Chief Information Officer (CIO) and is a member of the senior corporate IT leadership team. The DCIO partners with MUSCs academic clinical and business leaders
strategic partners and IT leaders to align strategic objectives with resources capabilities ensures EHR integrity and business continuity. The DCIO leads and oversees overall IT operational efficiency and effectiveness as well as driving the development deployment and ongoing management of the IT service delivery processes. The DCIO is the senior IT executive responsible for optimizing the use and deployment of technology through standardized processes resource management and strategic alignment to deliver optimal value in support of MUSCs academic research and healthcare missions.
Additional Job Description
Education:
A masters degree in business administration information technology healthcare administration or related field. Ten 10 years of relevant leadership experience to include IT project management financial and resource management strategic planning workforce/human capital management legal/compliance is
required. Demonstrated ability to envision plan and support largescale enterprisewide systems. Academic qualifications project management experience certifications in ITIL strongly preferred.
Knowledge/Work Experience:
Demonstrated success and expertise in IT academic healthcare leadership including improving customer satisfaction evaluating innovative technology managing fiscal performance and partnering with academic
research clinical and business stakeholders to ensure services and support are meeting expected levels of
service quality and performance
10 years of relevant professional experience in areas such as program/project management IT consulting customer relationship management and IT operations management
- Progressive IT operations and service leadership experience in a multisite academic health system organization
- PMP certification preferred
Must have a proven and continuously improving track record with KPIs of delivering excellent customer service
Must have a solid track record of high staff engagement and retention
Relevant business IT operations project management financial and resource management strategic planning workforce/human capital management legal and compliance experience
Please note this is not a hybrid role. The selected candidate is expected to be onsite and/or traveling to
other MUSC Health System Facilities at least 8090. There is a strong inperson culture at MUSC and this role is expected to lead a large team F2F as well as conduct other cross functional and executive/leadership team meetings in person. While there is WFH flexibility as schedules allow relocation to the Charleston area is preferred.
If you like working with energetic enthusiastic individuals you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race color religion or belief age sex national origin gender identity sexual orientation disability protected veteran status family or parental status or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications merit and business need.
Medical University of South Carolina participates in the federal EVerify program to confirm the identity and employment authorization of all newly hired employees. For further information about the EVerify program please click here: Experience:
Chief
Employment Type
Full-Time
Key Skills
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