Branch Manager
Branch Manager
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1 Vacancy
Job Description
We are looking for a seasoned consumer finance professional to be our next Branch Manager. If you are someone who is looking to build meaningful relationships by leading a collaborative team where goal achievement and providing superior customer service are of the utmost importance then Mariner Finance is the organization for you. Apply to join our awardwinning service team today!
Position: Branch Manager
Hours of Work:
Saturday hours required seasonally and as business needs require
FullTime Exempt
To the extent permitted by law the Company may in its sole discretion change the work schedule to address business needs. Work hours will depend on the business hours of the time zone serviced.
Supervisory Responsibility: All Branch Personnel
Reports To: District Manager
In This Role You Will:
Be responsible for leading a team running a profitable operation maintaining compliance and providing leadership in the branch. Specific responsibilities include consistently achieving annual growth goals approving or denying loans consistent with credit authority reducing loss rates in the branch and ensuring compliance and implementation of policies and procedures.
Responsibilities and Essential Duties:
- Exercises lending authority when reviewing and approving applications and uses product knowledge in offering loan solutions that meet customer need.
- Manages the retention and maintenance of existing accounts including lending and collecting to achieve branch sales and delinquency targets/goals.
- Consistently and regularly coaches branch staff by providing actionable feedback in order to achieve branch goals minimize turnover and create a positive branch environment.
- Prepares and submits reports reflecting branch activity and growth as needed.
- Develops additional business by networking with local establishments such as retail and automobile businesses and building strong community relations.
- Implements internal branch auditing procedures which properly control all negotiable items and company records held within the branch.
- Manages approval of exceptions to policy as authorized by management based on the nature of exception retention needs and related factors. Uses problemsolving skills to resolve product service and policyrelated obstacles for customer.
- Exercises authority to ensure policies and procedures are met when monitoring/approving monthly expenses using annual business plan.
- Promptly investigates and thoroughly works to resolve customer and employee inquiries and complaints.
- Attracts highquality and diverse talent coordinates and interviews prospective candidates and makes recommendations to management for vacancies.
- Participates in company meetings and professional development activities to keep abreast of current trends and changing environment to enhance competency.
- May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service. Other functions include but are not limited to: collecting payments completing and processing loan applications contacting customers for late payments cashiering answering phones photocopying filing etc.
Required Qualifications:
- Minimum of three 3 years of related experience in the Consumer Lending and/or Financial Services industry.
- Two 2 years of successful supervisory experience or recent successful (within past three 3 years) completion of a lending training program (e.g. Mariners BMT program) or other closely aligned course of study. Additional applicable years of experience may be substituted for supervisory experience.
- Bachelors degree in a discipline such as Business Accounting Finance Administration Economics; or military rank (e.g. E4 W1 or O1 and above). Additional applicable years of experience may be substituted for degree.
- Reliable transportation required.
- Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel.
- Highly proficient in Microsoft Office or similar programs with knowledge of and the ability to learn financial services programs.
- Ability to complete essential duties/functions in a timely accurate manner.
- Demonstrated problemsolving skills project leadership skills and interpersonal skills in demanding situations.
- Must obtain applicable required licenses to sell insurance products that are offered to customers by the branch.
- Must perform work related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation as necessary with applicable regulatory agencies.
Preferred Qualifications:
- Bilingual fluency in Spanish/English.
- Has in good standing applicable required licenses to sell insurance products offered to customers by branch.
Physical Demands:
While performing the duties of this job the employee is frequently required to sit for extended periods; reach with hands and arms; operate computer and phone systems; and talk or hear. The employee is occasionally required to move about the branch. The employee is required to be physically present in the office. The employee must occasionally lift and/or move up to twenty 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Duties responsibilities and activities may change or new ones may be assigned at any time of without notice.
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Compensation:Hourly rate is commensurate with skills and experience. This role is also eligible for a competitive incentive program based on individual and company performance.
Benefits:Mariner Finance offers comprehensive benefits to eligible employees including:
- Health Insurance Health Savings Account (HSA) with employer contributions if enrolled in a qualifying plan Flexible Spending Account (FSA) and Dependent Care FSA
- Vision Insurance
- Dental Insurance
- Companypaid Basic Life LongTerm Disability and AD&D Insurance
- Voluntary worksite benefits including Accident Critical Illness Hospital Indemnity ShortTerm Disability Supplemental Life and Supplemental AD&D Insurance
- 401(k) and Company Matching Contributions
- Paid Time Off fulltime employees may accrue a minimum of 120 hours per year
- 11 Paid Holidays
- FMLA
- Employee Assistance Program (EAP)
- Paid Parental Leave
- Referral Incentives
- Education Assistance Program
- Complimentary FIMC Membership Plan
- Access to industryspecific training programs
- Certain roles may qualify for additional benefits such as Relocation Assistance Debt Assistance Cell Phone Reimbursement and Travel/Auto Reimbursement.Contactfor additional information.
Benefits provided are consistent with applicable state laws and Company policies.Eligibility may vary based on fulltime or parttime status location or management level.
Mariner Finance LLC NMLS #166564
Other details
- Pay TypeSalary
Required Experience:
Manager
Employment Type
Full-Time
