Associate Director for Core Services

Position Summary

The Associate Director for Core Services provides advanced administrative directorial and analytical support to the Chief Counsel and Director of PhillyStat360 and their First Deputy.  This individual will support administrative functions of the office assist in the development of metrics internal procedures and practices Citywide as related to departments delivering core services manage priority projects and serve as liaison for key internal and external stakeholders including offices of elected officials.

They will also ensure effective and efficient daytoday operations of the team and staff and support coordination of the organizations priorities across the office and externally with City departments. In addition this position is responsible for working closely with the Chief Counsel/Director and their First Deputy to support implementation of processes and systems to maximize employee and Citywide performance on qualityoflife issues in an environment that promotes positive morale equity diversity and inclusion.

Essential Functions

• Support and help lead the planning development and of PhillyStat360 strategic initiatives and projects as it relates to core services including but not limited to law human resources procurement finance and information technology. 
• Work closely with various City departments and focus on City departmental delivery of services relating to core services.  
• Support the overall PhillyStat360 workflow including the prioritization of projects establishment of project structures and metrics and planning and facilitation of project working sessions. 
• Oversee special projects in tandem with the Chief Counsel/Director and First Deputy and act as a key thought partner brainstorming & identifying solutions to challenges and metrics for departments. 
• Facilitate collaboration and communication with multiple agencies city departments nonprofits and other stakeholders both external and internal to ensure strong working relationships. 
• Advise and train operating department leadership and staffas theyidentify plan design metrics execute and assess delivery of City services. 
• Establish and maintain strong relationships across departments and with external stakeholders fostering effective collaboration and helping to elevate and resolve project challenges or roadblocks. 
• Coordinate with Departmental Commissioners as related to PhillyStat360s project portfolio. 
• Engage in quality assurance activities including but not limited to onsite meetings with contractual partners and stakeholders attending community meetings to ensure Departmental information is accurately reported.   
• Lead various projects and working groups and ensure all objectives and milestones are met and/or corrective action is communicated and implemented timely.  
• Assign communicate and clarify context of tasks priorities and projects directed as needed by the Chief Counsel/Director and their First Deputy inclusive of community groups.  
• Respond to urgent issues while maintaining discretion and being strategic in decisionmaking.  
• Monitor and evaluate performance of City departments and utilize datadriven decision and policies to ensure concerns are timely and adequately addressed throughout the City. 
• Ensure a thoughtful application of civil rights principles to the development and of PhillyStat360 strategy and projects including desired outcomes for Philadelphia residents. 
• Support the Chief Counsel/Director and First Deputy in fostering a collaborative and inclusive team environment. 
• Analyze and provide recommendations to the Chief Counsel/Director and their First Deputy regarding City department implementation of services
• Serve as the Chief Counsel/Directors liaison at meetings as needed; and conduct appropriate followups after meetings.
• In addition this position is responsible for working closely with the Chief Counsel/Director and their First Deputy to support implementation of processes and systems to maximize employee and Citywide performance on core services issues in an environment that promotes positive morale.
• This position will act as primary liaison between employees to implement Office initiatives policies practices and procedures as well as trouble shooting issues as they arise. 
• Provide absolute discretion when performing duties when needed.
• Other duties as assigned

Required Competencies Knowledge Skills and Abilities

Knowledge:

• Extensive experience and knowledge of operating within a local government ecosystem.
• Wellversed in public policy program implementation and service delivery.
• Experience in administration and quality assurance in the public nonprofit or private sector. 
• Experience in City of Philadelphia departmental policies and contracting.

Skills:

• Strong analytical & problemsolving skills.
• Exceptional communication skills both written and verbal.
• Excellent active listening skills.
• Robust analytical skills and ability to use datadriven insights.
• Ability to analyze large amounts of information determine relevant facts and propose viable solutions.
• Highly experienced and skilled in developing and managing multiple complex projects with various stakeholders.
• Work effectively with all levels in the government.
• Ability to work with a variety of people and personalities listen and ask questions to identify new inquiry opportunities and cultivate strong relationships.
• Ability to see opportunities navigate barriers and problemsolve as a team leader in collaboration with colleagues and various stakeholders.

Abilities:

• Strong leadership and management skills.
• Strong commitment to civil rights.
• Ability to orchestrate multiple activities at once; uses resources effectively and efficiently.
• Ability to clearly articulate messages to a variety of audiences.
• Ability to coach and influence senior leaders and move toward a common vision or goal.
• Experience in group facilitation coaching & leading teams/organizations in performance improvement strategies.
• Ability to work with a variety of people and personalities listen and ask questions to identify new inquiry opportunities and cultivate strong relationships.
• Driven and committed to enhancing the City of Philadelphias systems processes practices and organizational culture to advance equitable outcomes for residents especially with regard to issues arising from core administrative services.
• Exceptional leadership abilities highly collaborative and teamoriented.

Qualifications :

Bachelors degree in business administration public administration finance accounting political science law or a related field; advanced degree preferred.

Seven to ten years of experience in government nonprofit or private sector organizations focusing on legal financial personnel procurement and/or administrative services including a minimum of three years in a managerial capacity. Experience working with government agencies and serving populations that include people experiencing deep poverty preferred  

Any additional education certification or experience may substitute for the bachelors degree.

Additional Information :

TO APPLY: Interested candidates must submit a cover letter and resume.

Salary Range: $105000 $135000

Discover the Perks of Being a City of Philadelphia Employee:

• Transportation: City employees get unlimited FREE public transportation all year long through SEPTAs Key Advantage program. Employees can ride on SEPTA buses subways trolleys and regional rail for their daily commute and more.
• Parental Benefits: The City offers its employees 8 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation sick leave and holidays
• Generous retirement savings options are available
• Pay off your student loans faster As a qualifying employer City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Unlock Tuition Discounts and Scholarships The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10 to 40 on your educational expenses extending not only to City employees but in some cases spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial wellbeing and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22 2023 vaccinations are no longer required for new employees that work in nonmedical nonemergency or patient facing positions with the City of Philadelphia. As a result only employees in positions providing services that  are patientfacing medical care (ex: Nurses doctors emergency medical personnel) must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race ethnicity color sex sexual orientation gender identity religion national origin ancestry age disability marital status familial status genetic information or domestic or sexual violence victim status. If you believe you were discriminated against call the Philadelphia Commission on Human Relations ator send an email to

For more information go to: Human Relations Website: Work :

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