Program Manager Alexa Devices Sales Marketing
Program Manager Alexa Devices Sales Marketing
Posted on :
15-03-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 66800 - 142800
Vacancy
1 Vacancy
Posted on :
15-03-2025
Job Description
Join the Alexa Preview Team and help shape the future of Amazons cloudbased voice service and Echo devices. As a Program Manager youll drive beta programs to gather critical customer feedback on Alexa and Echo products. Working closely with crossfunctional product and marketing teams youll advocate for the customers perspective and make strategic recommendations to enhance the user experience. Your analytical mind and tactical will directly contribute to making customers lives easier and more enjoyable through Alexa and Echo. If youre passionate about delivering exceptional product experiences this role is an excellent opportunity to make your mark.
Key job responsibilities
As a Program Manager on the Alexa Preview team you will be part of a highfunctioning fastmoving team responsible for running beta programs to support the launch of Alexa devices and features with direct impact for our customers. You will support product releases that will be highly visible to Beta participants and business partners and it will require autonomy reporting and thinking big qualities.
In this role you will:
Manage multiple medium complex programs from initiation through delivery
Work with cross functional stakeholders (Engineering Product Marketing International Quality Assurance Customer Service)
Gather requirements from appropriate business owners writes clear and detailed plans to design methods to gather and analyze Preview participants feedback with functional specifications feature prioritization to deliver on requirements.
Manage the beta testing activities workflow and optimize the process that involves interacting with both internal and external stakeholders to achieve scalability by creating templates and building knowledge base entries
Monitor the programs overall progress anticipates risks resolves issues and initiates correction action as appropriate
Manage the dependencies and negotiates tradeoffs as needed
Provide detailed reporting on a regular basis within Preview team and to business and technology owner regarding voice of the customers
A day in the life
As a Program Manager on the Alexa Preview Team youll drive the beta lifecycle of new Alexaenabled products. Youll work crossfunctionally to develop and execute beta programs defining testing approaches and collecting Beta participants feedback. Serving as the beta program pointofcontact youll collaborate with other Preview functions to analyze participant feedback and present recommendations to stakeholders. With a usercentric mindset youll continuously improve beta processes and tools. This role requires strong program management communication skills and a passion for delivering exceptional customer experiences.
About the team
Alexa is the name of the Amazon cloudbased voice service that powers Echo the groundbreaking new Amazon device designed around your voice. Echo is always ready just ask for information music news weather and more. Alexa marketing team is at the frontline of connecting customers and Alexa builders at Amazon. Our team relentlessly works to understand customers and serve them best. Were a group of fun seeking individuals as reflected in our work culture and it is embedded in our culture to encourage each others individual growth while delivering excellent CX to the customers.
3 years of program or project management experience
Experience working cross functionally with tech and nontech teams
Experience using data and metrics to determine and drive improvements
3 years of defining and implementing process improvement initiatives using data and metrics experience
Knowledge of Excel at an intermediate level (e.g. pivot tables & charts multiple criteria lookups nested logical/IF formulas data cleansing array formulas etc.
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
3 years of driving end to end delivery and communicating results to senior leadership experience
3 years of driving process improvements experience
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66800/year in our lowest geographic market up to $142800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Key job responsibilities
As a Program Manager on the Alexa Preview team you will be part of a highfunctioning fastmoving team responsible for running beta programs to support the launch of Alexa devices and features with direct impact for our customers. You will support product releases that will be highly visible to Beta participants and business partners and it will require autonomy reporting and thinking big qualities.
In this role you will:
Manage multiple medium complex programs from initiation through delivery
Work with cross functional stakeholders (Engineering Product Marketing International Quality Assurance Customer Service)
Gather requirements from appropriate business owners writes clear and detailed plans to design methods to gather and analyze Preview participants feedback with functional specifications feature prioritization to deliver on requirements.
Manage the beta testing activities workflow and optimize the process that involves interacting with both internal and external stakeholders to achieve scalability by creating templates and building knowledge base entries
Monitor the programs overall progress anticipates risks resolves issues and initiates correction action as appropriate
Manage the dependencies and negotiates tradeoffs as needed
Provide detailed reporting on a regular basis within Preview team and to business and technology owner regarding voice of the customers
A day in the life
As a Program Manager on the Alexa Preview Team youll drive the beta lifecycle of new Alexaenabled products. Youll work crossfunctionally to develop and execute beta programs defining testing approaches and collecting Beta participants feedback. Serving as the beta program pointofcontact youll collaborate with other Preview functions to analyze participant feedback and present recommendations to stakeholders. With a usercentric mindset youll continuously improve beta processes and tools. This role requires strong program management communication skills and a passion for delivering exceptional customer experiences.
About the team
Alexa is the name of the Amazon cloudbased voice service that powers Echo the groundbreaking new Amazon device designed around your voice. Echo is always ready just ask for information music news weather and more. Alexa marketing team is at the frontline of connecting customers and Alexa builders at Amazon. Our team relentlessly works to understand customers and serve them best. Were a group of fun seeking individuals as reflected in our work culture and it is embedded in our culture to encourage each others individual growth while delivering excellent CX to the customers.
3 years of program or project management experience
Experience working cross functionally with tech and nontech teams
Experience using data and metrics to determine and drive improvements
3 years of defining and implementing process improvement initiatives using data and metrics experience
Knowledge of Excel at an intermediate level (e.g. pivot tables & charts multiple criteria lookups nested logical/IF formulas data cleansing array formulas etc.
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
3 years of driving end to end delivery and communicating results to senior leadership experience
3 years of driving process improvements experience
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66800/year in our lowest geographic market up to $142800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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