At Amazon we are always exploring new opportunities to shape our global business. As a Program Manager youll be an essential part of innovating and transforming our processes. Youll be taking the lead on the design and launch of new programs for our customers. Youll also oversee programs that are already running and find ways to improve them. Finally you will also own key Supply Chain executional metrics and will be responsible for driving initiatives to improve cost and customer experience. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.
Key job responsibilities
* Define supply chain and operating models for various businesses.
* Partner with teams to advise on and manage difficult and/or crossfunctional projects/goals making tradeoffs: time vs. quality vs. resources.
* Define program requirements and drive team(s)/partners to meet goals.
* Accelerate progress by driving timely decisions.
* Analyze and interpret data to improve efficiency across supply chains and multiple operations. Must have strong SQL and Excel skills.
* Support the planning and organization of complex projects.
A day in the life
As a Program Manager you will be responsible for planning implementing and improving initiatives that ensure the smooth running of our operations. Youll work closely with a range of Amazon colleagues to understand how they work and what you and your teams can learn as well as sharing your own expertise. Together youll identify exciting new opportunities and will take the lead when it comes to designing their implementation.
Youll encourage and support your teams and colleagues to meet important deliverables while proactively looking for new databacked ways we could do things better. Your work will be integral to your teams success.
Program Managers have significant responsibilities and youll deal with complex challenges with creativity innovation and leadership. With a responsibility extending beyond process improvements you could also contribute to improving other areas of the business like diversity equity and inclusion.
About the team
Our Amazon Grocery Logistics (AGL) team breathes life into our newest ideas and incubates them until they grow into sophisticated businesses. Weve got the energy of an exciting startup as our team works on Amazons next big project under the umbrella of one of the worlds biggest companies.
We work behind the scenes to support new areas of the business like Amazon Fresh stores and our online grocery service. There are lots of opportunities for every skill set from operations to supply chain to data management.
AGLs goal is to help develop new capabilities within Amazon on behalf of our customers. This entrepreneurial team has a deep understanding of the needs of our customers employees and partners and helps to develop Amazon businesses of all sizes.
We grow new opportunities that will help Amazon diversify even more taking them from concepts to mature operations that operate as standalone businesses. This dynamic environment supports our peoples growth and development.
Bachelors degree
Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
Experience working cross functionally with tech and nontech teams
Experience defining program requirements and using data and metrics to determine improvements
Experience in program or project management
Experience implementing repeatable processes and driving automation or standardization
Experience defining and executing program requirements
Experience in driving end to end delivery and communicating results to senior leadership
Experience leading process improvements
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules
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