Data Analyst (Supply Chain)
Data Analyst (Supply Chain)
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Job Description
Who Youll Work With
The Data Analyst works within the Service Logistics Organization at Arista and plays a key role in enabling the success of Aristas postsales Support offerings which includes Warranty Same Day and Next Business Day delivery of critical spare parts to Aristas end customers. The Service Logistics Organization within Arista is responsible for Aristas Service Supply Chain including Aristas global network of service depots; planning of spare parts inventory across those depots; rapid delivery of hardware replacements to end customers; reverse logistics of RMA returns from customers; and the repair and reuse of customerreturned inventory.
Working within Aristas Service Planning team the Data Analyst is responsible for Install Base accuracy by partnering with internal teams and gathering data through various systems to update customer information.
What Youll Do
- Thorough understanding of the Arista RMA process in order to update support entitlements for end customers when RMA occurs
- Install Base creation after order fulfilment
- Install Base updates based on customer reports
- Collaborate with peers to develop processes across Aristas Service Supply Chain including RMA Management Inventory Management Depot Operations and Repair Operations
- Partner with internal teams to develop new processes that improve the efficiency reproducibility and/or scalability of reports
Qualifications :
- Degree in Business Supply Chain or Operations related field
- 25 years of experience in manufacturing logistics or service operations related roles
- Knowledge of overall supply chain concepts including service renewals inventory management and Install base management
- Experience in the hightech industry
- Selfstarter who has the ability to handle multiple tasks in a fastpaced environment
- Ability to influence and motivate internal and external partners
- Strong communication and analytical skills
- Experience with ERP systems and CRM
- Experience with Microsoft Office including strong proficiency in Excel
- Experience with NetSuite and Salesforce a plus
#LIEO1
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
