Loan Administrator
Loan Administrator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Simplifying Australian Home Loans
Our client is a trusted name in the Australian mortgage industry specializing in streamlining loan processes for homebuyers and property investors. By leveraging advanced technology and customerfocused solutions they ensure a seamless and efficient mortgage experience for clients and stakeholders alike.
Job Description
As a Loan Administrator you will manage loan applications update client records and liaise with lenders brokers and stakeholders to ensure smooth loan processing. Your role is key in ensuring compliance accuracy and efficiency in handling mortgage applications.
Job Overview:
Shift: Day Shift
Work setup: Hybrid Ortigas
Salary: PHP 32000 PHP 35000
Perks: Day 1 HMO Abovemarket salary Global exposure
- Update core loan processing systems including Broker Platform AOL and Simpology.
- Maintain CRM (HubSpot) for accurate tracking of client data.
- Ensure compliance with data security and privacy protocols.
Client & Lender Communication:
- Provide clients with progress updates at least every two days.
- Communicate with lenders via portals phone and email to provide documentation check rates and clarify eligibility.
- Refer any creditcritical issues to the Mortgage Choice Franchisee/Manager.
- Keep managers informed on all activity and loan progress.
Document Management & Coordination:
- Prepare client documents and ensure compliance with Google Drive Vault and other systems.
- Coordinate with stakeholders such as solicitors conveyancers and real estate agents.
- Identify and suggest process improvements to enhance efficiency.
Prohibited Activities:
- Providing financial advice to clients.
- Conducting endtoend financial analysis or lender solution assessments (only under broker instruction).
Requirements
The Qualifications We Seek
- At least 1 year of experience in Australian mortgage processes and credit.
- ApplyOnline experience required.
- Strong attention to detail and ability to follow complex loan structures.
- Understanding of secure data handling protocols with personal data.
- Excellent English communication skills (both written and verbal).
- Customer service experience with a focus on client support.
- Proficiency in Microsoft Office Google Drive email calendar and PDF tools.
- Strong IT competency to learn and adapt to ApplyOnline and loan systems.
- Ability to identify and suggest process improvements for greater efficiency.
Benefits
Exciting Perks Await!
- Day 1 HMO coverage with a free dependent
- Competitive Package
- Hybrid work arrangement
- Prime office location in Ortigas (Easy access to MRT stations restaurants and banks).
- Day shift schedule
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit free access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts and more!
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
Who Are We
Join a team that values camaraderie excellence and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024 Emapta stands proudly alongside industry giants offering stability and exciting career opportunities. Your career flourishes here with competitive compensation international clients and a work culture focused on collaboration and innovation. Work with global clients across industries supported by a stable foundation and likeminded professionals passionate about making an impact. Apply now and be part of the #EmaptaEra!
The Qualifications We Seek At least 1 year of experience in Australian mortgage processes and credit. ApplyOnline experience required. Strong attention to detail and ability to follow complex loan structures. Understanding of secure data handling protocols with personal data. Excellent English communication skills (both written and verbal). Customer service experience with a focus on client support. Proficiency in Microsoft Office, Google Drive, email, calendar, and PDF tools. Strong IT competency to learn and adapt to ApplyOnline and loan systems. Ability to identify and suggest process improvements for greater efficiency.
Employment Type
Full Time
Company Industry
Financial Services / Insurance Agencies and Brokerages / Investment Banking
