At Amazon Worldwide Returns & ReCommerce (WWRR) we aspire to zero: zero cost of returns zero waste zero defects and zero carbon.
We are an agile innovative organization dedicated to making zero happen to benefit our customers company and environment. We are constantly innovating to create longterm value at Amazon by investing in the future and focusing on the planet not just on the bottom line. WWRR includes business product program operational data and software engineering teams who together manage the lifecycle of returned and damaged products.
In this role you will be supporting marketing and testing of worldwide FBA returns products. You will collaborate with product marketers product managers software developers program managers and account managers to establish and execute marketing and testing plans and helping to manage queries from FBA Sellers. This is an exciting opportunity to create and champion novel best practices identify improvement opportunities suggest strategies and delight customers.
Amazon is Earths most customercentric company and through WWRR the Earth is our customer too. Come join us and innovate with the Amazon Worldwide Returns & ReCommerce team!
Key job responsibilities Support marketing efforts for Seller programs Assist in creating and managing marketing campaigns (email social media Seller Central). Including the build and send of emails using Pardot Track approvals from stakeholders and ensure timely delivery of campaign materials. Coordinate the creation of marketing collateral (brochures presentations blog posts etc.. Collaborate with designers copywriters and external vendors for content production. Track open rates clicks and other KPIs for marketing campaigns. Schedule and post content across social media platforms (LinkedIn YouTube etc.. Assist in the planning and of events (webinars conferences internally hosted private events). Assist in voice of seller research with surveys thirdparty research agencies testimonials case studies seller panels and seller interviews Compile data for reports to inform marketing strategies. Work with internal partner teams to build and distribute creative assets. Work closely with tech teams to support user acceptance testing (UAT) prelaunch across a suite of projects.
2 years of professional noninternship marketing experience Experience with Excel or Tableau (data manipulation macros charts and pivot tables) Experience with Microsoft Office products and applications
Knowledge of basic HTML Photoshop SQL Excel and Marketing Analytics Experience in digital marketing Experience in making data driven business decisions Speak write and read fluently in Mandarin
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
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