American Girl Restaurant Lead Full-Time Benefited
American Girl Restaurant Lead Full-Time Benefited
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Job Description
The Opportunity: The Restaurant Lead is located at our Dallas Retail Store and reports directly to the Restaurant Manager. This position is responsible for assisting the Restaurant Manager with the daily restaurant operations. If you thrive in a highpressure fastpaced environment have strong knowledge of both front and backofhouse operations and can calmly and diplomatically resolve customer and staff issues we want to hear from you.
What Your Impact Will Be:
- Support the Restaurant Leadership Team in overseeing staffing hiring coaching/training purchasing/vendor relations inventories maintaining food/beverage service standards and ensuring safety and sanitation standards.
- Assist the team in achieving department revenue and expense goals.
- Ensure customer satisfaction with their dining experience and oversee resolution of any customer service issues.
- Ensure food quality and consistency special requests and special dietary needs and performs tasks in absence of the Restaurant Leadership Team.
- Work with Restaurant and Store Management teams to deliver exceptional events and programs.
- Maintain ongoing communications with both staff and management.
- Maintain and troubleshoot operational issues including restaurant/kitchen equipment Zomato Reservation system POS and InfoGenesis software systems.
- Leads by example in all areas of the business.
Qualifications :
What Were Looking For:
- Restaurant experience in a highvolume fastpaced environment with both front and back of house operations exposure preferred.
- Experience working with children preferred.
- Current State Sanitation Certification ServSafe and Safe Alcohol Consumption Certification preferred.
- Strong working knowledge of Eatec system Microsoft Office (Word Excel and Outlook) InfoGenesis/Universal Desktop Zomato reservation systems JTech paging system POS systems inventory systems and basic office equipment (copiers and fax) preferred.
- Ability to perform diverse physical tasks including constant walking and standing and some heavy lifting (up to 50 lbs..
- Ability to work a flexible schedule including nights weekends and holidays.
Additional Information :
Dont meet every single requirement At Mattel we are dedicated to building a diverse and inclusive workplace so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway. You may be just the right candidate for this or other roles.
What Its Like to Work Here:
American Girl is subsidiary of Mattel a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:
- We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
- We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
- We execute: We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
Who We Are:
American Girl is a premium brand for girls and a whollyowned subsidiary of Mattel Inc. (NASDAQ:MAT a leading global toy company and owner of one of the strongest catalogs of childrens and family entertainment franchises in the world. We create innovative products and experiences that inspire entertain and develop children through play. We engage consumers through our portfolio of iconic brands including Barbie Hot Wheels FisherPrice American Girl Thomas & Friends UNO and MEGA as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content gaming music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the worlds leading retail and ecommerce companies. Since its founding in 1945 Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.
Mattel is recognized for the second year in a row as a Great Place to Work and as one of Fast Companys Best Workplaces for Innovators in 2022.
Visit us at is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities females veterans military spouses individuals with disabilities and those of all sexual orientations and gender identities.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
