Engagement Type
Contract
Short Description
This position supports the State of Iowas Department of Management (DOM) Security Operations Center (SOC). The purpose of this position is to provide tier two triage for information technology issues and information security incidents.
Complete Description
This position supports the State of Iowas Department of Management (DOM) Security Operations Center (SOC). The purpose of this position is to provide tier two triage for information technology issues and information security incidents. As a tier two information security incident handler this position will be responsible for information security incidents for the entirety of their lifecycle. This position will renew on 7/1/25.
Serve as the primary incident owner for the Security Operations Center. Lead efforts related to the incident handling processes such as incident discovery analysis and verification incident tracking containment and recovery incident response coordination escalation and notification. Lead efforts in coordinating with other teams to remediate detected incidents. Communicate intelligence to key personnel.
5 years experience required in the following:
- Systems Security Certified Practitioner (SSCP) CompTIA Security (Security CE) CompTIA Cybersecurity Analyst (CSA) or other information security certifications
- Strong understanding of security technologies and strategies including but not limited to firewall IDS policy management security processes/bestpractice logging/monitoring antivirus vulnerability assessment patch management and incident response
- Solid knowledge of common and emerging attack vectors penetration methods and countermeasures.
- Knowledge of conflict resolution and incident escalation.
- Ability to work effectively with customers to solve business challenges while balancing the need for confidentiality integrity and availability.
- Demonstrated ability to resolve issues in a variety of complex situations which require complex judgments and solutions based on sophisticated analytical thought.
- Demonstrated ability to solve complex problems convey both oral and written instruction and handle multiple task interruptions while providing services in a professional and courteous manner.
- Proven ability to work with diverse audiences and translate technical information into nontechnical information.
- Must be an individual of high integrity and be a model of unwavering integrity to others.
- Commitment to fostering a diverse working environment.
- Demonstrated ability to work independently as part of a team of peers and to support and contribute to a multidisciplinary team environment.
Required/Desired Skills
Skill | Required/Desired | Amount | of Experience |
Systems Security Certified Practitioner (SSCP) CompTIA Security (Security CE) CompTIA Cybersecurity Analyst (CSA) or other information security | Required | 5 | Years |
Strong understanding of security technologies and strategies including but not limited to: firewall IDS policy management security processes/best | Required | 5 | Years |
Solid knowledge of common and emerging attack vectors penetration methods and countermeasures. | Required | 5 | Years |
Knowledge of conflict resolution and incident escalation | Required | 5 | Years |
Ability to work effectively with customers to solve business challenges while balancing the need for confidentiality integrity and availability. | Required | 5 | Years |
Demonstrated ability to resolve issues in a variety of complex situations which require complex judgments and solutions based on sophisticated analyti | Required | 5 | Years |
Demonstrated ability to solve complex problems convey both oral and written instruction & handle multiple task interruptions while providing service | Required | 5 | Years |
Proven ability to work with diverse audiences and translate technical information into nontechnical information | Required | 5 | Years |
Must be an individual of high integrity and be a model of unwavering integrity to others. | Required | 5 | Years |
Commitment to fostering a diverse working environment | Required | 5 | Years |
Questions
| Description |
Question 1 | Absences greater than two weeks MUST be approved by CAI Management in advance and contact information must be provided to CAI so that a resource can be reached during his or her absence. The Client has the right to dismiss the resource if she or he does not return to work by the agreed upon date. Do you agree to this requirement |
Question 2 | The Contractor must report any disciplinary action misdemeanor or felony convictions to the State for any temporary IT staff provided. Do you agree to this requirement |
Question 3 | What is your candidates email address |
Question 4 | Have you completed and submitted the Right to Represent form making sure to do so exactly as instructed The form is located at |
Question 5 | The hourly Vendor Rate for this position is $64.29. Do you agree to this requirement |
Question 6 | PROVIDE CANDIDIDATES CURRENT LOCATION (CITY/STATE) HERE: |
Question 7 | SHOW YOUR WORK In the summary of qualifications field under the details tab of the candidates profile you should explain why your candidate is the best fit for this position. Please confirm that you have thoroughly validated and attested to the accuracy of the credentials listed throughout this candidates VectorVMS profile and resume according to Section 5.2.5 of ITS009440. Do you confirm Candidates will get rejected if an agency cuts and pastes the candidates resumes into this field REQUIRED |
Question 8 | Use of AI is Strictly Prohibited: Please be advised that the use of AIgenerated responses during screenings and interviews is strictly prohibited. Confirm that your candidate has been informed of this policy and agrees to adhere to it. Noncompliance will result in disqualification from the interview process. |
Question 9 | Background Check Requirements: DOM contractor personnel are required to undergo additional background check investigations (run by DOM) before starting requiring the completion of several waiver forms & fingerprint processes. The selected candidate will be responsible for completing all the necessary waiver forms scheduling and completing the fingerprinting process and returning all completed items to DOM for processing. This is in addition to the National Criminal and Sex Offender check that the vendor |
Question 10 | PROVIDE CANDIDATES FULL PHYSICAL ADDRESS where DOM DoIT Background Check form and Fingerprint cards are to be mailed REQUIRED |
Question 11 | INTERVIEW DATES: Interviews will be conducted on March 10th 11th and 12th Only submit candidates available for interviews on the date(s) provided. |