Senior Manager- Insights Delivery Questionnaire Design Project Management

Company:

Description:

We are seeking a talented individual to join our Global Online team at Mercer. This role will be based in Noida. This is a hybrid role that has a requirement of working at least three days a week in the office.

Senior Manager Publication & Insights Delivery (Level E)

What can you expect

We are looking to hire a Sr. Manager Publication & Insights Delivery for our Global Online Surveys Team in Noida.

We are a dynamic team dedicated to assisting clients in strategic HR decisionmaking. Operating globally in a hybrid model we specialize in conducting indepth quantitative research projects online to deliver valuable insights for informed business choices.

We have a unique opportunity to help people understand complex and ambiguous reality by designing questionnaires asking relevant questions and data and insights reporting. We create polls on hot topics feedback surveys policy and practices surveys and many more to bring the value to employees and employers.

• You will be part of OnLine Surveys Team responsible for designing analyzing and delivering high quality surveys data
• This role combines project management and stakeholders management analytical and research skills
• Cooperate with stakeholders and other team members to deliver high quality products
• Ensure high level of service and client satisfaction
• Review incoming questionnaires and design surveys
• Create and test online questionnaires
• Coordinate distribution of surveys
• Prepare analysis of results (reports executive summaries)

We will count on you to:

• Understand project requirements and business needs from stakeholders identify research objectives and define the scope of work. Provide methodological solutions and negotiate project details including timelines and deliverables.

• Manage complex adhoc surveybased projects collaborating with stakeholders and team members to ensure the delivery of highquality products.

• Review and enhance incoming questionnaires as well as design new questionnaires from scratch.

• Create and test online surveys using the Qualtrics platform in multiple languages.

• Oversee survey link distribution and monitor survey progress.

• Prepare comprehensive analyses of results including reports with key findings insights and executive summaries.

• Oversee junior team members work support their projects peer review their tasks

• Train junior team members in market research methodologies and agile project management practices.

• Ensure a high level of data integrity service quality and client satisfaction.

What you need to have:

• Bachelors degree in Sociology Psychology Mathematics or a related field with a focus on quantitative methods.

• A minimum of 8 years of experience in primary market research social research or research consulting (experience in a research agency research department or academic institution is preferred).

• Proven expertise in quantitative research methods survey design and clientfacing results reporting.

• Proven experience in complex project management.

• Strong ability to define client needs and maintain effective client relationships.

• Excellent command of written and spoken English.

• Proficient in MS Office Suite (Excel Word PowerPoint).

• A proactive cando attitude with a willingness to explore technological solutions.

• Strong analytical and problemsolving skills.

• Exceptional attention to detail and followthrough capabilities to resolve outstanding issue.

What makes you stand out

• Consulting skills experience in defining clients needs and maintaining relations with clients
• Strong Communication Skills
• Strong analytical research and problemsolving skills attention to details
• Familiarity or interest in: (SPSS R Qualtrics SurveyMonkey Google Forms Confirmit Agile Scrum rest API HR surveys Feedback Surveys JIRA Employee Surveys VBA Design Thinking python Customer Experience)

Why join our team:

• We help you be your best through professional development opportunities interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues clients and communities.
• Our scale enables us to provide a range of career opportunities as well as benefits and rewards to enhance your wellbeing.

Mercer a business ofMarsh McLennan (NYSE: MMC)is a global leader in helping clients realize their investment objectives shape the future of work and enhance health and retirement outcomesfor their people. Marsh McLennan is a global leader in risk strategy and people advising clients in 130 countries across four businesses: Marsh Guy Carpenter Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85000 colleagues Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information visit mercer or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender marital or parental status ethnic origin nationality age background disability sexual orientation caste gender identity or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Officebased teams will identify at least one anchor day per week on which their full team will be together in person.