Financial Counseling Representative I
Financial Counseling Representative I
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Job Description
Seeking and paying for medical care is a significant challenge for many Americans. As an R1 Financial Counseling Associate you will be responsible for counseling uninsured and underinsured patients to attempt to obtain a paying funding source for their medical service(s). You will be expected to accurately and compassionately explain financial options and obligations during financial counseling sessions held directly with patients. In this role a successful candidate must display excellent customer service commitment to assisting patients and attention to detail.
To thrive in this job youll need to be able to multitask use and navigate multiple systems and communicate with compassion and authenticity to build trust with patients when discussing sensitive situations. Additionally you will need to gain and display a thorough understanding of Medicaid and other funding programs to provide patients with clear and concise information.
Previous experience as a financial counselor with a background in medical terminology understanding State and Federal assistance programs or relevant healthcare experience is a plus. .
Heres what you can expect working as a Financial Counseling Associate:
- You will have the opportunity to help patients navigate some of the most difficult times in their lives by reducing financial burdens related to their medical care.
- You will see hear about and/or be in the presence of illness and injuries. You may need to be up to date on all vaccinations (including but not limited to an annual flu shot) pass a drug test and pass a background check prior to hire.
- This is a fastpaced work environment; you will need to be able to communicate complex coverage enrollment information with patients and assist with their applications effectively and efficiently. R1 training and Financial Counseling leaders are ready to help you gain the knowledge you need to be successful in this role.
- We at R1 care about your professional growth and development. Financial Counseling leaders are committed to fostering individual growth and R1 provides a multitude of career and leadership development courses and programs.
Requirements:
- High School Diploma or GED
- Excellent customer service skills
- Compassionate communication
The healthcare system is always evolving and its up to us to use our shared expertise to find new solutions that can keep up. On our growing team youll find the opportunity to constantly learn collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care but that same enthusiasm is applied to giving back to the community and taking care of our team including offering a competitive benefits package.
R1 RCM Inc. (the Company) is dedicated to the fundamentals of equal employment opportunity. The Companys employment practices including those regarding recruitment hiring assignment promotion compensation benefits training discipline and termination shall not be based on any persons age color national origin citizenship status physical or mental disability medical condition race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law. Furthermore the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process please contact us atfor assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
To learn more visit: R1RCM
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Required Experience:
Unclear Seniority
Employment Type
Full-Time
