Sr User Researcher
Sr User Researcher
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Salary Not Disclosed
1 Vacancy
Job Description
RDQ425R35
Mission
At Databricks our mission as user researchers is to make working with data simpler and more accessible so that more people can contribute to solving the worlds toughest problems. Researchers at Databricks care deeply about how to contribute important insights to product teams which enables them to more intelligently design the right solutions for our customers. At Databricks we believe deeply in putting the customer at the center of everything we do and we empower Bricksters to leverage user research tools and methodologies to bring a more informed perspective to their work.
We are looking for a research leader who can go beyond traditional user experience research and can develop businesslevel strategy and vision in close collaboration with other disciplines including Product Marketing and GoToMarket teams.
The impact you will have
- Help build the infrastructure and operations needed to facilitate a successful user research program at Databricks
- Break down strategic ambiguous questions into a clear research roadmap; designing and leading projects from start to finish ultimately delivering meaningful impact to Databricks product design and business strategy
- Partner with other researchers and data scientists to triangulate insights and develop a holistic view of our customers along with identifying new opportunities for Databricks to democratize data to everyone in an organization.
- Conduct multimethod research to inform and influence our business strategy partnering closely across disciplines to identify opportunities and define success for Databricks make our products simpler for our customers
- Deliver frequent and exceptionally highquality research deliverables with proven impact on our product and business strategy
- Champion user research holistically across Databricks and build internal partnerships that allow research to be integrated successfully within the organization
- Contribute to a COE (Center of Excellence) model that allows for scalable adoption of product research practices driven by your program and materials. You will create and publish a set of resources for Bricksters that provides tools guidelines and best practices which will help to democratize user research methodologies across Databricks so that any Brickster working on our products will have guidance for how to engage in research with our customers
What we look for
- Mixed methods researcher who can successfully design and implement user research programs and processes but with an outsize emphasis on quantitative user research methodologies and projects
- Expert knowledge of the key data team personas including machine learning engineers data scientists and administrators
- Expert understanding of software development practices and an ability to communicate with engineers and other stakeholders on deeply technical matters and nuances of the developer experience
- Expert working knowledge of the product design process and how and when user research can add maximum value
- Effective communication and presentation skills with a consistent track record of delivering concise compelling deliverables to influence executivelevel business decisions and strategies.
- Able to lead a team in customercentered research methodologies and workshops
- Experience coding with R SQL STATA SPSS or equivalent
- Experience with survey design and response effects and applying statistical analysis methods such as Regressions ANOVA and TTests
- Advanced degree in humancomputer interaction psychology cognitive science or related field
Required Experience:
Senior IC
Employment Type
Full Time
