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Youll join a missiondriven team and agency dedicated to supporting our clients. We have been entrusted with a 115year legacy of doing good and we have set forth a bold goal of ending poverty in our community. Our services are uniquely positioned to address a myriad of key factors that keep families from reaching their bigger brighter future. We have identified five different areas or pathways in which our programs create impact: financial resiliency education credentials emotional resiliency resource stability and employment. And were growing our team to make it all happen! Though we are guided by our Catholic Faith you do not have to be Catholic to join our team or receive services.
Core Responsibilities
Manage & Support Volunteers
Program Operation Oversight
Monitor Client Services
External Relationship Cultivation
Monitor Financial Assistance Funds
What will you be doing in your role
Provide volunteer support including initial onboarding and ongoing support to ensure volunteers are equipped to serve clients through fielding phone calls and/or client appointments.
Support volunteers assigned to serve Community Care clients at the Fort Worth campus.
Address and resolve any conflicts issues or emergencies that arise at the site maintaining a positive and productive environment.
Maintain a positive environment for volunteers and clients.
Exercise flexibility to serve the needs of the clients and are willing to provide direct services when volunteer support is short.
Cultivate strong relationships with parishes and other community partners to better support the needs of the community.
Ensure that program activities at your assigned office are in alignment with program and agency operations.
Monitor volunteer calls appointments and date entry to ensure the quality of client services and compliance with agency and/or funder requirements.
Complete accurate documentation in a timely manner.
Exercise stewardship in the allocation of funds available to assist clients.
Assist in managing the financial assistance funds including tracking expenses managing disbursements and ensuring costeffective operations.
Develop and maintain strong positive relationships with clients partners vendors and community organizations to foster trust and collaboration.
Travel to other program sites (Arlington area) as needed for team meetings and/or participate in professional development.
Provide coverage for other program sites (Arlington area) as needed.
Proactively seek out new opportunities to partner with organizations businesses and community groups that align with the companys mission and goals.
Regularly assess the quality of relationships with key stakeholders gather feedback and implement improvements to ensure ongoing satisfaction and engagement.
Ensure stakeholders receive prompt efficient and professional support building a reputation for reliability and care that fosters longterm loyalty.
Monitor the needs of the campus including supplies and maintenance needs and report those to the appropriate team members for support.
Are you the next Community Care Site Coordinator
Bachelors degree in Social Work or related field OR a combination of 2 years of relevant work experience and education.
Social work or case management experience in a related field.
Bilingual in Spanish preferred.
Must have reliable transportation valid drivers license and liability insurance.
Must have ability to work a webbased database
Occasional travel to our Arlington offices (approx. 12 times/month)
Regular travel to meetings with community partners in the Fort Worth area.
Heres the Good Stuff...
CCFW Participates in the Public Service Loan Forgiveness program (PSLF)
Im steps.
We want to know more about you! Send us your resume and cover letter through the Join our Team tab on our website: . Select the job posting and click the Apply now button at the top right of the posting. Be sure to complete all fields so we know who to contact!
Due to the volume of responses only qualified parties will be contacted. No phone calls please. Catholic Charities Fort Worth is an equalopportunity employer.
Required Experience:
Unclear Seniority
Full-Time