Director of Network Services
Director of Network Services
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$ 100000 - 116000
1 Vacancy
Job Description
Ensures the reliable and efficient operation of the local wired and wireless network infrastructure as well as all aspects of the Unified Communications/ VOIP services for the entirety of the MSU Bozeman campus. Manages the Network Services team comprised of network wiring and telephony professionals in the planning design implementation performance monitoring and overall operational support of all elements of the Montana State University network. Provides technical leadership for assigned projects which may include network design equipment ordering testing troubleshooting installation and implementation of upgrades; Support for research services and grants as well as classroom technologies residential networks and sports facilities. Responsible for ensuring a resilient routing infrastructure to external networks including the State of Montana; Pacific Northwest Gigapop Internet2; and other local regional and national networks. Assists the Associate CIO and IT Senior Leadership in budgeting capital planning design and evaluation of new technology solutions aligned with the Universitys Strategic Plan and industry best practices. Provides technical consultation and support to other Montana State University campus affiliates local Bozeman constituents Agricultural Research Centers MSU Extension locations and other groups. Responsible for empowering staff to provide high quality customer service to internal and external customers establishes team goals and manages departmental performance. Clearly plans documents and prioritizes and communicates project work. Has experience developing project and operational budgets also has knowledge of project management best practices to achieve consistent team and project performance. Promotes/implements standard and repeatable operational processes in accordance with Incident Management and Change Management procedures in coordination with related IT teams. Other Duties: This position will interact with staff faculty students across the MUS as well as vendors service providers and industry partners in unit activities that may include policy and procedure development project coordination customer service analysis preparation of special reports conflict resolution and problem solving. Major fiscal and administrative responsibilities include contract reviews participation in unit budget management project planning assisting in strategic planning providing staff training and maintaining UIT standards for infrastructurerelated products and services.
Physical Demands
This job description should not be construed as an exhaustive statement of duties responsibilities or requirements but a general description of the job. Nothing contained herein restricts Montana State Universitys rights to assign or reassign duties and responsibilities to this job at any time.
Required Experience:
Director
Employment Type
Full-Time
